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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1801 reviews)

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4.94

Based on 1,798 reviews, last reviewed 4th Mar 2026

127% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1801)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Friendly, Local, Values

Lovely to come in, have a cup of tea with friendly staff that enjoyed my dog in the appointment nothing to improve. Reviewed on: 30th May 2025

In branch service review

Very satisfactory, Everything explained. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025

Friendly, Efficient, Local

Friendly, efficient staff, Local. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025

Handy

No Special transfer or online use of account. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! There’s not much that pleases us more than a pleased customer! Response date: 15th July 2025

Helpful, Knowledgeable, friendly

Great service, clear and helpful. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025

Sudbury Branch is well run by Lewis and his team.

Sudbury Branch is well run by Lewis and his team. Very friendly and always smiling. Taking care of Customer's needs. Rate are very good as well and has recommended branch on many occasion due wonderful service I received from them. Reviewed on: 30th May 2025

Better than Hadleigh

Friendly and knowledgeable staff!. Reviewed on: 22nd May 2025

Friendly and Informative

The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025

In branch appointment to discuss savings.

In branch appointment to discuss savings. Kirsty took time to evaluate my needs and make suitable recommendations, overall I was delighted with the outcome! Reviewed on: 21st May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review Robert. We'll pass your kind words on to Kirsty and the team. Response date: 22nd May 2025

Friendly, Helpful, Efficient

The advisor was very knowledgeable, helpful and friendly. It is very helpful to discuss issues face to face. Reviewed on: 10th May 2025

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