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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,798 reviews, last reviewed 4th Mar 2026
127% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
Visit provider site Read all reviews See your review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1801)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022
David Stone's avatar
David Stone

Professional, Friendly, Helpful

5
The young lady I dealt with was very professional, friendly and helpful. She was able to do exactly what I wanted. Reviewed on: 7th May 2025

Very friendly and supportive face to face service.

5
Very friendly and supportive, and a cuppa was provided. Quickly & efficiently dealt with our business. Great addition to the town as yet 2 more banks will be closing here soon. Reviewed on: 3rd May 2025
Jasmine's avatar
Jasmine
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 6th May 2025
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Suffolk Building Society, formerly Ipswich Building Society

Just the Job

5
Good interest rates helpful friendly service, Hot drink offered. Reviewed on: 2nd May 2025

my first visit to the Felixstowe branch.

5
i went into the new branch in Felixstowe(having previously used the Ipswich branch) I was made welcome & Rachel had time to deal with me,she was very polite & knew exactly how to open another account for me.many thanks. Reviewed on: 2nd May 2025
MARK R's avatar
MARK R
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 6th May 2025
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Suffolk Building Society, formerly Ipswich Building Society

New Felixstowe branch set for great future

5
New Felixstowe branch is a good use of existing space that has been tastefully decorated to be welcoming and calm. Staff are highly personable and proficient. A pleasure to do business with. This new branch has been long wished for and will undoubtedly do the society proud in the times ahead. Reviewed on: 1st May 2025
James mark's avatar
James mark
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 2nd May 2025
Suffolk Building Society Logo
Suffolk Building Society, formerly Ipswich Building Society

Efficient, Friendly, Welcoming

5
Face to face experience is always good. Friendly and informed staff are always polite. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Quiet and peaceful, kept to appointment time and refreshments offered. Reviewed on: 1st May 2025

Local and friendly

5
Excellent, very friendly service. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Very helpful polite and friendly staff, offered us refreshments. Reviewed on: 1st May 2025

Friendly, Helpful, Local

5
Staff so friendly and helpful (Jack) patient, clear answers to questions. A very positive experience. So nice to have a branch on the high street. Reviewed on: 1st May 2025

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