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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1798 reviews)

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4.94

Based on 1,798 reviews, last reviewed 4th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1798)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very efficient company

Very efficient and friendly staff. Reviewed on: 4th July 2024

So far so good!

I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Reviewed on: 17th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make our account opening process feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 30th April 2025

Local, Friendly, Competitive

Prompt and professional Service. Reviewed on: 17th April 2025

Customer care

Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Friendly, Accessible, Helpful

Luara took the time to explain all the options and answered all my questions without me being rushed or confused. Reviewed on: 15th April 2025

Very Very Satisfied

Very helpful, it was a pleasure. Reviewed on: 15th April 2025

Very Kind Helpful

Excellent service, very helpful. Reviewed on: 15th April 2025

Competitive Rates, Friendly

The accounts and intrest rates satisfy my needs. Reviewed on: 15th April 2025

In branch service review

Helpful staff, you still use passbooks. Reviewed on: 15th April 2025

Welcoming, Efficient, Reliable

Tina is very efficient, excellent service with a smile. Reviewed on: 10th April 2025

Friendly, Accessible, Local

Amanda, the person I saw advised me in simple language so I could understand the range of choice. I like being able to deal with a person face to face and having the branch in my town. Reviewed on: 8th April 2025

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