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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1798 reviews)

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4.94

Based on 1,798 reviews, last reviewed 4th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1798)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Clive, especially with such a glowing review. We’re blushing! Response date: 30th April 2025

Always very helpful

Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Efficient and excellent

Excellent customer service, as always. Reviewed on: 26th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

Friendly, efficient, local

Efficient service, products/information made clear, knowledgeable. Reviewed on: 25th March 2025

Established, local, knowledgeable

Given Tracey's help opened a new account further to my exisiting ones. Reviewed on: 25th March 2025

Welcoming, professional, local

It's local. Staff very professional and helpful. Reviewed on: 24th March 2025

Best we've known

Brilliant personal service from Tracey in Hadleigh. Reviewed on: 20th March 2025

Local, professional, helpful

Close to home. Helpful and friendly. Reviewed on: 19th March 2025

Friendly, local people

Good experience, Tracey gave us all the information we needed. Happy to be dealing with a local building society and a human. Reviewed on: 18th March 2025

Expectations expertly delivered

Good advice and splendid service. Reviewed on: 14th March 2025

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