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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,643 reviews, last reviewed 12th Jan 2026
24% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great professional staff & atmosphere Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026
Alan K's avatar
Alan K

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1643)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Convenient, efficient, helpful

5
So far, very positive and efficient handling of my requirements. Reviewed on: 31st October 2024
Reply from Suffolk Building Society, formerly Ipswich Building Society Wow - Thank you for the great feedback! We’ve clearly made a great first impression. No pressure on the second impression…! Response date: 1st November 2024
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Suffolk Building Society, formerly Ipswich Building Society

Opened a savings account.

5
Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

Very good indeed.

5
Very good indeed. Rachel was so kind and spoke clearly and slowly. We are elderly and I am rather deaf. That makes a big difference to us. Reviewed on: 19th December 2025

Very helpful when so many banks have left towns

5
Very helpful when so many banks have left towns Reviewed on: 19th December 2025

Good customer service, Gracie was very helpful.

5
Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

Haverhill

5
Good rates, good customer service Reviewed on: 19th December 2025

Good and Helpful

5
The Help and friendly manner, they dealt with our requests. Reviewed on: 18th December 2025

Helpful, Cheerful, Patient

5
They are always helpful, cheerful and patient (see below) Nothing is too much trouble. Reviewed on: 18th December 2025

Very Very Good

5
The staff are always wonderful!. Reviewed on: 18th December 2025

Very helpful, informative and empathetic staff in th...

5
Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

Excellent service from real people.

5
Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

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