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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1660 reviews)

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4.94

Based on 1,660 reviews, last reviewed 21st Jan 2026

36% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Friendly, excellent customer service Friendly, excellent customer service Reviewed on: 21st January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1660)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Polite knowledgable staff in halesworth

Polite knowledgable staff in halesworth Reviewed on: 31st December 2025

Very friendly and well informed staff at the Haleswo...

Very friendly and well informed staff at the Halesworth branch. Reviewed on: 30th December 2025

The staff are fantastic and so professional and effi...

The staff are fantastic and so professional and efficient. Reviewed on: 30th December 2025

Local, Helpful, Accessible.

Excellent service from the young staff member. Thanks. Reviewed on: 23rd December 2025

ISAs....personal choices and suitability

I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 13th January 2026

Friendly and efficient

Easy to book a face to face appointment and dealt with efficiently and politely in branch Reviewed on: 23rd December 2025

Woodbridge branch

Very help and friendly. Nothing to much trouble Reviewed on: 23rd December 2025

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

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