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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Investment requirement

The society were most helpful in identifying a suitable investment opportunity. Reviewed on: 10th February 2023

Customer care

Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Friendly, Accessible, Helpful

Luara took the time to explain all the options and answered all my questions without me being rushed or confused. Reviewed on: 15th April 2025

Very Very Satisfied

Very helpful, it was a pleasure. Reviewed on: 15th April 2025

Very Kind Helpful

Excellent service, very helpful. Reviewed on: 15th April 2025

Competitive Rates, Friendly

The accounts and intrest rates satisfy my needs. Reviewed on: 15th April 2025

In branch service review

Helpful staff, you still use passbooks. Reviewed on: 15th April 2025

Welcoming, Efficient, Reliable

Tina is very efficient, excellent service with a smile. Reviewed on: 10th April 2025

Friendly, Accessible, Local

Amanda, the person I saw advised me in simple language so I could understand the range of choice. I like being able to deal with a person face to face and having the branch in my town. Reviewed on: 8th April 2025

Helpful, Friendly, Excellent Service

I like where it is situated easy to get to and staff always friendly. Just stay there. Reviewed on: 7th April 2025

Customer Service, Woodbridge Branch

Recently went into the Woodbridge Branch to open a new account. We were served by Benny who as usual, was extremely pleasant and helpful. Reviewed on: 7th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Benny and it’s made their day! Response date: 30th April 2025

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