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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Something old, something new...

5
I have transformed my financial life, hand in hand with Suffolk Building Society. Because of my savings account with you, your friendly staff, and the in-person pass book account management, I have gone from a person who was always in debt and up to my eyeballs in money stress, to a person who co-owns a house with my partner, and has got real actual savings to sensibly and comfortably withdraw as we start planning our wedding. Me from 5 years ago would never believe where I am now, maxing out a monthly regular savings account AND not having to withdraw it back to feed the meter before next payday. Thank you Suffolk Building Society for making my money feel manageable as I got started, and for now helping me feel competent and in control as I move in to this new phase of life. Reviewed on: 3rd February 2024

Professional, Friendly, Helpful

5
Very clear, explanatory and nice to talk face to face. Reviewed on: 28th November 2025

In branch service review

5
Shame about the robot opening the account. It failed. Reviewed on: 28th November 2025

In branch service review

5
Personal service and savings books. Reviewed on: 28th November 2025

In branch service review

5
Would be good if there was music, very quite in branch. Reviewed on: 24th November 2025

Friendly, Efficient, Competitive

5
Very friendly , no time limit, happy to listen. Explained product very well. Reviewed on: 21st November 2025

Helpful, Knowledgeable, Efficient.

5
Polite, helpful staff. Efficient, sound advice and quick service. Like going into a branch for service. Reviewed on: 20th November 2025

Top Rate Service

5
Very efficient, very pleasant staff for face to face. Comfortable, relaxed environment. Not rushed in any way. Reviewed on: 18th November 2025

Convenient, Friendly, Fun!

5
Friendly, Helpful and very patient advisors. Reviewed on: 15th November 2025

Very Friendly People

5
Very friendly staff / No improvement needed. Reviewed on: 15th November 2025

Friendly face, Local

5
Friendly helpful - face to face, nice to see person. Reviewed on: 14th November 2025

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