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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1801 reviews)

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4.94

Based on 1,801 reviews, last reviewed 5th Mar 2026

130% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Found it very informative and helpfull Found it very informative and helpfull Reviewed on: 5th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1801)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Rachel G

Rachel was excellent - quickly understanding our needs, answering our questions and proceeded to complete all the paperwork efficiently. Reviewed on: 23rd September 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Steve. That’s very kind of you! We’ve shared your feedback with Rachel and she's chuffed! Response date: 24th September 2024

Local, pleasant staff, good service

Opened an ISA. Would like this branch (Hadleigh) to stay here always. Reviewed on: 18th September 2024

Local, convenient and helpful

It's nice to talk to someone in person rather than do it all online. Reviewed on: 18th September 2024

Extremely efficient Team

The team are extremely efficient and welcoming, from my phone call to make an appointment within the Aldeburgh branch to open a new account to the end of my consultation appointment, excellent service! Reviewed on: 6th September 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Ann Marie. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 9th September 2024

Helpful, simple, efficient

Efficient and easy to book an appointment. Reviewed on: 1st September 2024

Friendly, helpful, cosy

The the friendly, helpful approach. It feels old-fashioned in a good way! Lovely experience for children's savings. Reviewed on: 1st September 2024

Convenient, helpful, friendly

Helpful staff with the ability to tailor our requirements to needs. Reviewed on: 1st September 2024

Friendly, local

Friendly staff and a local branch. Reviewed on: 1st September 2024

Fair, accessible, good reputation

Local, human contact to ask questions, passbooks. Reviewed on: 1st September 2024

Fair, accessible, reputable

Local premises, handy contact, and passbooks. Reviewed on: 1st September 2024

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