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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1809 reviews)

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4.94

Based on 1,806 reviews, last reviewed 9th Mar 2026

139% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1809)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Great family values and service.

Great family values and service. Local and loyal. Reviewed on: 14th February 2024

Just a really nice bunch of people in an honest, eth...

Just a really nice bunch of people in an honest, ethical and amazing Society, offering great service and terrific products. Plus, they support environmental products. Reviewed on: 14th February 2024

Visiting the local branch and speaking to the staff...

Visiting the local branch and speaking to the staff and then by telephone with someone you have met is an excellent way of banking. Reviewed on: 14th February 2024

Helpful and knowledgeable staff competitive rates

Helpful and knowledgeable staff competitive rates Reviewed on: 14th February 2024

Local, caring and professional

Professionalism, caring, polite staff. A very helpful and accommodating team. Reviewed on: 13th February 2024

Customer service is excellent.

Customer service is excellent always happy to help. Reviewed on: 13th February 2024

Their new online banking service is great

Their new online banking service is a big change for me. Now I can handle my savings and know how I'm doing. Reviewed on: 13th February 2024

Friendly and straightforward to deal with..

Good rates of interest with a friendly and straightforward service. Also support local causes. Reviewed on: 13th February 2024

Really nice people

Great people and customer service on offer, always. Reviewed on: 12th February 2024

Went to open a savings account for my daughter.

Went to open a savings account for my daughter. The lady we saw was very informative and helpful. Interest rates are very competitive too! Overall we had a great experience, and the account was super easy to open. Reviewed on: 10th February 2024

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