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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1644 reviews)

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4.94

Based on 1,642 reviews, last reviewed 12th Jan 2026

23% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great professional staff & atmosphere Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1644)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Informative, knowledgeable and helpful

Benny was very pleasant and gave detailed information about the product we were interested in and we were confident we made the right choice. Reviewed on: 17th February 2023

Wonderful, helpful staff members

Whenever I visit either the Saxmundham branch or Aldeburgh branch the members of staff are wonderful. Nothing is too much trouble. They are kind, courteous and approachable. Reviewed on: 17th December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with our Saxmundham and Aldeburgh branches and it’s made their day! Response date: 13th January 2026

Woodbridge

The experience in Woodbridge has been great. Well informed staff and a friendly atmosphere. Reviewed on: 11th December 2025

great service with a smile, seen really quickly

great service with a smile, seen really quickly Reviewed on: 11th December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 13th January 2026

Great overall experience

The staff were friendly and I had a good overall experience compared to other banks in the area Reviewed on: 11th December 2025

Excellent

Always helpful and caring and take the time to explain. Reviewed on: 10th December 2025

Good to save some money each month,

Since I came to Suffolk, 2 years ago, I open a Saving Account. This has matured and I have opened two more.The Staff are very friendly and helpful. Reviewed on: 9th December 2025

Good people and products

People:- Always greeted warmly and staff are friendly and helpful. We like that the staff have prompt access to management and they are available for help, advice and use ‘management discretion’ wisely. Products:- always competitive and straightforward. Good range of options for savers. Reviewed on: 9th December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 10th December 2025

Local, Traditional, Friendly

Very easy to complete the closing of an account everything was explained to me clearly. Reviewed on: 8th December 2025

In branch service review

Customer service really good, quick and easy to process getting set up. Reviewed on: 4th December 2025

A1 service

Process made easy with excellent customer service and very efficient Reviewed on: 4th December 2025

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