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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1652 reviews)

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4.98

Based on 1,652 reviews, last reviewed 19th Feb 2026

38500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Highly Recommend Hayley and Poppy were fantastic. Reviewed on: 19th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1652)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Incredible customer service and suppo support!

I honestly can’t thank Paul and Tia at Tembo enough for everything they did to get my mortgage over the line. As a first-time buyer, purchasing a property in Scotland while relocating from England, the whole process felt overwhelming at times and came with a lot of extra stress and uncertainty. From day one, Paul and Tia were exceptional. Their communication was clear, consistent, and reassuring, and they always took the time to explain things properly — no question ever felt too small or silly. Whenever I felt anxious or unsure, they were there to steady me, talk things through, and make the next steps feel manageable. What really stood out was how calm, supportive, and proactive they were throughout. They stayed on top of everything, kept me updated at every stage, and genuinely made me feel like they were fully invested in helping me succeed, not just processing a transaction. Buying my first home could have been an incredibly stressful experience, but thanks to Paul and Tia, it felt supported, organised, and ultimately positive. I couldn’t have asked for better people to guide me through such a big life milestone. I would recommend them — and Tembo — without hesitation to anyone, especially first-time buyers who need clarity, reassurance, and expert support. Reviewed on: 5th February 2026

Callum was amazing, couldn’t have been any more help...

Callum was amazing, couldn’t have been any more helpful and supportive. Reviewed on: 5th February 2026

Fantastic service from Yasmin and Abby ge...

Absolutely fantastic service from Yasmin and Abby getting my Mortgage offer completed. Reviewed on: 4th February 2026

Great service from Glen

Great service from Glen, he was very informative, helpful and always quick to respond. Would definitely use Glen and Tembo again Reviewed on: 4th February 2026

Callum Doherty was very helpful and knowledgeable.

Callum Doherty was very helpful and knowledgeable. Reviewed on: 4th February 2026

Very Efficient and Helpful

Chelsea and Dominic are very efficient and helpful at all stages of our mortgage application. It would have been much slower and more stressful without their work. Highly recommended! Reviewed on: 4th February 2026

Brilliant service from Callum.

Brilliant service from Callum. He made sure everything was handled efficiently and kept me informed at every stage. His expertise and calm approach made the whole mortgage process stress-free. Reviewed on: 4th February 2026

Callum provided first-class service from day one.

Callum provided first-class service from day one. He explained all the options clearly and helped me make informed decisions. His professionalism and attention to detail really stood out. Reviewed on: 4th February 2026

I can’t recommend Callum enough.

I can’t recommend Callum enough. He was friendly, patient, and extremely knowledgeable about mortgages. Nothing was too much trouble, and he always kept me updated. A genuinely great experience. Reviewed on: 4th February 2026

Excellent!

What a great experience. Manny from Tembo really took the trouble to understand my needs and work out the best solution for me, The whole process was easy and quick and I had my mortgage offer within a week, supported by Abby who was very efficient with any follow-up Reviewed on: 4th February 2026

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