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Tembo Money: Mortgage Broker reviews

4.97
Based on 1,493 reviews, last reviewed 28th Jan 2026
22600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Flawless. Flawless. From start to finish both Poppy and Geraldine took us through step by step. They couldn't have been any better. Always available, always app... Read more Reviewed on: 28th January 2026
Jon D's avatar
Jon D

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1493)

Review of the Tembo Money, Mortgage Broker:

Thank You for Your Exceptional Service

5
I just wanted to extend my sincere thanks for all your support from the very beginning of our mortgage process. Both you and Elly provided prompt, clear advice and consistently responded to any queries we had, which made the entire experience much smoother. I’m extremely pleased with the offer and the service you provided, and I’m happy to give you a 5-star rating for your exceptional work. Your professionalism and dedication have truly made a difference, and I’ll happily recommend your services to others. Thank you again for everything. Reviewed on: 7th April 2025

Customer friendly, efficient and resourceful when ch...

5
Customer friendly, efficient and resourceful when chatting with Callum Reviewed on: 26th January 2026

Mortgage review

5
Really helpful and friendly would recommend to anyone. Reviewed on: 26th January 2026

Callum was very helpful and always kept us up to date.

5
Callum was very helpful and always kept us up to date. He made the process a lot less stressful, thank you so much Callum Reviewed on: 26th January 2026

I dealt with Callum on a few occasions.

5
I dealt with Callum on a few occasions. Very professional but also friendly and approachable, He was also patient and took time to explain everything clearly. Excellent Callum Reviewed on: 26th January 2026

Excellent Service & Advice

5
Amazing service from all of the Tembo team (including Dan, Tia, Paul & Lauren). Due to being self-employed, I was struggling to arrange a remortgage after a separation, but the team at Tembo made the process quick, easy and stress free. Dan is some kind of mortgage wizard and I’ll be forever grateful that his expertise has allowed me to stay in the home I love! Dan and Tia have guided me through every step of the application and always been on hand to help with questions or queries. All of the team are super friendly, knowledgeable and the customer service is great. Would definitely recommend Tembo to friends and family in the future! :) Reviewed on: 25th January 2026

Friendly and informative with best interests in mind

5
We found Tembo through my employer benefits and as first-time buyers we were really unsure on how to even apply for a mortgage let alone the need for surveying and conveyancing! Ben was our advisor and was so helpful from the start and genuinely had our best interests in mind - he guided us through the application process document by document rate by rate and made the process so exciting for us. Really responsive team and with our case manager Amy we were receiving frequent updates about how our application was progressing. Would and will recommend this service to anyone! Reviewed on: 25th January 2026

Thank you Henry & Amy

5
As a first time buyer I didn’t know what to expect- but Henry and Amy made the process seamless and stress free. They were patient in explaining the different options available and very proactive in responding to our questions. Overall, Tembo’s service has been great and I will highly recommend. Reviewed on: 25th January 2026

Henry and Amy were excellent.

5
Henry and Amy were excellent. Very approachable, any time we had a query during our application they replied almost immediately . Extremely pleased with the service received and would highly recommend-Tembo Reviewed on: 25th January 2026

Great experience as a first timer

5
This was my first time applying for a mortgage in the UK, and Paul and Tia made what could have been an intimidating experience painless and hassle-free! Reviewed on: 24th January 2026

Superstar Tembo

5
Honestly it it wasn’t for Tembo, I don’t know what I would have done with buying my house. They were so helpful, gave great advice and made changes so quickly when we needed it Reviewed on: 24th January 2026

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