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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Took an extra 60% off me above what was quoted

On the 4th November, I got a price to transfer my tesco car insurance from my old car to my new one: £106.22 The person I spoke to said the quote would be saved on their system, so on the day of transfer (1 week later, Saturday 11th November), all I needed to do was give my policy details and the switch would be simple. I purchased the car as planned and when I phoned through, they said they had no record of a call and then they bumped the transfer price up from £106 to £167!!! They left me stuck in a situation where I had no choice but to give in to a 60% increase. I complained but they reiterated that they (conveniently) could find no record of offering me that quote and therefore, case closed. NEVER AGAIN! Reviewed on: 12th November 2023

Don't bother

Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj against me they refused to insure me unless I paid the one of payment of over £1000 when I asked if I can go to renew it instead they said no because I already declined. Another customer lost. Now I'm paying more than what I ever have not happy. They don't look after their customers Reviewed on: 2nd January 2018

Very helpful and quick

I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil) could not have been more helpful and polite. They will have my business for a long time now. Reviewed on: 28th December 2017

Always the cheapest and Clubcard points too!

Year on year these guys have the cheapest insurance around. And for someone like me who doesn’t have a huge amount of spare cash floating around, I have to be savvy! Reviewed on: 27th November 2017

Avoid

My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent email was not evidence and that they could not reverse the cancellation. I was also told that I would lose the full cost of breakdown cover which I took out with them. After speaking to a manager and lodging a complaint they agreed to reimburse me for the cost of the breakdown. However, this did not resolve the fact that I was left uninsured so unable to drive my car home, and I now need to declare that I have had insurance cancelled for any future insurance policies. The entire process was ridiculous. I am only grateful that I didn't have to make a claim through them, because I can only imagine how incompetent their handling of a claim would be. I can honestly say that this was the worst service I have ever experienced. They refused to accept responsibility of their error and I have been the one who has paid. The only recommendation I would make about Tesco Car Insurance is to avoid them at all costs. Reviewed on: 22nd November 2017

car insurance

Good prices and good service. Easy to change vehicle Reviewed on: 21st November 2017

Good insurance bad advice

Their representative made a suggestion then corrected but due to policy I lost my protected no claims even thought they gave wrong advice Reviewed on: 9th November 2017

Not helpful towards the most vulnerable

People who pay monthly do so because they have other obligations with their money. If you decide to leave Tesco then they want Î£95 for fees and cancellation, which isnŠ—Èt realistic for the people that just donŠ—Èt have the money and weŠ—Ère not helpful, now in this scenario I feel trapped into an over priced policy just to avoid an extortionate fee. What ever happened to helping people? Reviewed on: 23rd October 2017

Rip off renewal

You get a good first year quote but BEWARE when it comes to renewal you will get a 50% increase! and then have to go through the hassle of changing. I'm a middle aged jag driver with 10 years no claims or points and they put £450 on my quote. Sign of a poor company. DON'T BUY. Reviewed on: 5th October 2017

Recommended.

Didn't have any problems. Policy was excellent value for money with a good level of cover. Recommended. Reviewed on: 1st October 2017

Well done tesco

Quick and easy, hassle free experience. Will be using again and finding other suitable tesco products. Thanks. Reviewed on: 29th September 2017

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