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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.62 (515 reviews)

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2.38

Based on 515 reviews, last reviewed 10th Apr 2025

50% decrease in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

I was grossly overcharged when I changed my vehicle... I was grossly overcharged when I changed my vehicle four months into the 12 month contract. the amount I had to pay was even more than if I had taken ... Read more Reviewed on: 10th April 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you wan...

Tesco Bank Car Insurance reviews (515)

Review of the Tesco Bank, Car Insurance:

Don’t waste your money on it

So the black box of course checks for many things, and in mine it reviews me as good for everything bar speed, even though I am keeping to the speed limits 99% of the time, but have now found out that even if your below the speed limit it can still have you as going too fast if the roads aren’t the best in their view. But also the miles you get is just too much of an issue, as how much they charge if you go past the contracts limit just takes the mick! As I certainly won’t be us... Reviewed on: 30th January 2024

Happy with them

The prices seem fair and customer support staff have always been helpful. I decided to stay with them when I renewed my car insurance. Reviewed on: 24th August 2024

Took almost 2 years to resolve a car accident which...

Took almost 2 years to resolve a car accident which was frustrating. I would have liked more regular updates too. Submission of the car accident though was easy and customer service was excellent. Reviewed on: 23rd August 2024

Great prices, helpful company highly recommend

Great prices, helpful company highly recommend Reviewed on: 23rd August 2024

Stressless cover and cost.

Both the level of cover and the cost were really good. Customer service and choice was also excellent. Renewal time is always quite stressful but Tesco bank were great. Reviewed on: 23rd August 2024

Tesco online process to insure was fast and simple.

Tesco online process to insure was fast and simple. Great product value Reviewed on: 23rd August 2024

Easily changed over our car reg.

Easily changed over our car reg. very polite staff and phone manner. They are also very good at keeping you up to date with renewal which you don’t always get with insurance. Reviewed on: 23rd August 2024

Breakdown

I recently broke down. As annoying as it was, the assistance I got was great and I was recovered relatively quickly. Reviewed on: 23rd August 2024

Good to have an actual person to speak to if needed

Had issue with first car and finance company but Tesco were great and helped me sort out new policy. Only gripe would be they don’t have multi car option. Reviewed on: 23rd August 2024

Dreadful useless portal used to check progress of re...

Dreadful useless portal used to check progress of repair. Incomprehensible drivel with appalling use of the English language and often just wrong. lead time for repair indicated 8 weeks so tried to go elsewhere but then you don’t get courtesy car. Paint shop customer service sucked although quality if job satisfactory. system riddled with fault demand answered phone 1 time in 4. Under staffed office working with crap systems. Courtesy car was so slow I was scared to cross a dual... Reviewed on: 8th August 2024

Black box insurance, easy to arrange fitting to new...

Black box insurance, easy to arrange fitting to new car after changing it Reviewed on: 8th August 2024

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