Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

View other Tesco Bank products

2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

Read all reviews See your review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

Absolutely loved dealing with them

Perfect as second year car insurance Reviewed on: 23rd August 2017

Great value

Best value insurance used for the second year because of no increase in premium yet again Reviewed on: 17th August 2017

Cheapest Insurance

Under 21? Passed you driving test? Looking for cheap car insurance? TESCO IS THE BEST COMPANY TO GET YOUR INSURANCE WITH. THE CHEAPEST EVER!!!! Reviewed on: 16th August 2017

ok

good customer service and very polite Reviewed on: 16th August 2017

Car Insurance

Easy to set up and good customer service. Reviewed on: 15th August 2017

The perfect no hassle insurance company

Firstly unlike many insurers they don't charge the maximum and the only give back money if you drive well. This insurance promotes better driving by grading your driving and rewarding you with bonus miles. This potentially means a cheaper insurance premium if you set out a 1200 miles less than expected amount of mileage because this is the amount you can earn up to. Brilliant and there's no hassle when calling with an enquiry staff are very polite and happy to help! I'd recommend them to any new driver ! Reviewed on: 8th August 2017

Been fantastic since I had my accident.

Had an accident that wasn't my fault yesterday mor I g on the way to work. Since the first phone call to Tesco it seems they are trying to go above and beyond to help me. Car was a total loss so they raised the payment there and then, had me in a brand new courtesy car with in hours, legal cover team rang me straight away.. service has been amazing. Only cons after being with them years, 'y renewal was 111 a month, cancelled and requoted and got it to 44 a month. 5* service. Reviewed on: 3rd August 2017

Great friendly service

Super easy to understand the policy, Quick to get through to customer service who are most helpful & understanding Tesco bank will price match any other provider quote I find them to be well priced however when they give you your renewal quote it can actually be more expensive than your first year so it is well worth searching quotes else where & then informing tesco bank who will then price match. be careful not to make any errors as administration fees can be expensive Apart from that Tesco bank seem to me like a decent car insurance provider. Reviewed on: 2nd August 2017

Excellent price

I've never had an issue with this company. Excellent renewal prices as opposed to other companies who inflate the cost of their renewals. Reviewed on: 1st August 2017

Insurance and bank account

Really cheap price for comprehensive insurance,customers service really helpful and nice I'm happy with it Reviewed on: 22nd July 2017

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan insurance
from Leisuredays 4.95 from 2904 reviews
Car insurance
from Lloyds Bank 2.10 from 150 reviews
Car insurance
from Halifax 2.77 from 86 reviews

Want to see more from Tesco Bank?

Life Insurance
from Tesco Bank 4.40 from 2 reviews
Current Account
from Tesco Bank 4.35 from 67 reviews
Clubcard credit cards
from Tesco Bank 3.98 from 325 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub