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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

Great value all round cover

Tesco offered the best cover at the most affordable rate for people my age. Even included RAC breakdown, which as a young driver, I cannot afford to join on it's own. Very impressed with the options Tesco have given. Thankfully I have not had to claim, but I'm sure if I did they would be a great help. Reviewed on: 3rd April 2017

useless

After cancelling my car insurance and not informing me I was running around in my car not knowing that it had been cancelled due fact that they had not done a credit check even though I had been insured by them for the previous two weeks . Reviewed on: 16th March 2017

Disgustingly over priced

Dusgusting over priced. 14 year licence no claims want £2000 on renewal. Rude staff. Poor service will not renew or use again Reviewed on: 16th March 2017

Awful service

Had to book 4 separate black box fittings - the engineers turned up at the wrong time, then the wrong house (having lied about calling my mobile and home phone, which never happened), then I received a call saying my recent appointment was moved to the AM but they arrived in the PM when I wasn't around. Awful service, very disappointed and highly unreliable Reviewed on: 4th March 2017

It's OK

Tesco is OK. Not had to claim on my car insurance or contact them yet so I'm holding my judgment Reviewed on: 1st March 2017

Always the cheapest

They've been the cheapest for insurance for me int he last couple of years but I've never had to claim thankfully Reviewed on: 28th February 2017

Great value

I would recommend them for value they came out top and included a free courtesy car Reviewed on: 28th February 2017

No charge

Tesco Bank are great I was a few days late with a payment and I did not get a charge. Most insurances would charge between £10 - £20 Reviewed on: 27th February 2017

Never had any issues

Tesco have been good to us, only ever had to call them about adding people on to the insurance, renewal, update of details and to fix a cracked windscreen. Never had any issues. Thumbs up from us! Reviewed on: 27th February 2017

Infuriating

Have to disagree with tesco I'm afraid. Had a bump 6 years ago. They provided me with a lawyer who can't speak English and is deaf. Seriously. I have to use a translator it's quite infuriating. Deaf I don't mind but would be great if she could understand the English language. Reviewed on: 27th February 2017

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