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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.46

Based on 528 reviews, last reviewed 6th Jan 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

I am extremely disappointed with Tesco Bank Insurance.

I am extremely disappointed with Tesco Bank Insurance. After being a loyal driver with 12 years of No Claims Discount (NCD), I made a claim following an unfortunate accident. Not only did they significantly undervalue my car when processing the claim, but they also slashed my NCD from 12 years down to just 3 years! This feels incredibly unfair and unprofessional, especially as I’ve never had a claim in over a decade. Their customer service is unhelpful, and they seem more interested in taking money than providing fair and transparent services to their customers. I expected much better from a well-known insurance provider. If you’re considering insuring your car with Tesco Bank Insurance, think twice—there are much better options out there that value customer loyalty and offer fairer claims processes. Absolutely not recommended. Reviewed on: 8th January 2025

perfect

Cannot fault at all. Great company with great prices. Reviewed on: 25th March 2015

10 outta 10

Offered the cheapest insurance even with all the added extras! Customer service team are brilliant to talk to as well! Reviewed on: 24th March 2015

Really quick at dealing with insurance claims

I have been with tesco for 3 years now for car insurance, easy to renew each ear and the claim process is really easy and quick as well. was sorted out in a matters of days. great customer service wold recommend to anyone Reviewed on: 24th March 2015

Great provider

Have had to claim before and went smoothly. Reviewed on: 24th March 2015

simple and good value

changed my policy as I had bought a new car - quick phonecall to tesco and it was done in 5 mins. Simples! Reviewed on: 24th March 2015

Great Customer Service

I bought my car insurance through a price comparison website and the best option for me was Tesco. Everything went smoothly - easy to purchase on line (although it didn't include Tesco Club Card points). I rang customer service asking why and she said they only have offers from time to time to include club card points. Great customer service though - very pleasant and helpful. Reviewed on: 24th March 2015

Beans and car insurance

The club card discount tempted me to find out more. Have been really pleasantly surprised. Wondering what else I'll be able to buy from tesco soon Reviewed on: 14th October 2014

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