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Tesco Bank: Clubcard credit cards reviews

Name: Clubcard credit cards
Rating: 4.13 (324 reviews)

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4.00

Based on 324 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

22%

10%

Latest highest rating:

5

Excellent Customer Services Staff. Every time I have contacted customer services they have always resolved my issue, their customer service staff are excellent, always polite, able to h... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Untrusty Credit Card when abroad. After contacting Tesco to inform them we were going abroad and being told that it was NOT necessary, my card was blocked when trying to make a substan... Read more Reviewed on: 7th November 2025

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About this product

With Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances.

There are a range of cards to choose from and the online eligibility checker shows if you’re likely to be accepted before you apply, protecting your credit score.

Tesco Bank Clubcard credit card reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

Tesco Bank Clubcard credit cards reviews (324)

Review of the Tesco Bank, Clubcard credit cards:

Tesco rewards partner Hotel.com

Used a Tesco Voucher to book a hotel through Hotel.com. Due to a technical issue with Hotel.com I was overcharged. Hotel.com didnt want to know neither did Tesco. Expected some support from Tesco but they just simply didnt want to know and said it wasnt their problem. Reviewed on: 24th March 2025

Read the reviews on trust pilot

Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

hard to get an increase

many times they send you a letter that they will increase your credit limit and after one month they cancel it..they did like this 4 times in 8 months.. Reviewed on: 4th June 2020

easy to communicate with & no hassle

I have had the tesco credit card for many years and have never had any cause to complain. During that time I have used the bank's online options for a number of reasons, all of which have ended satisfactorily. I asked for a refund when I did not receive an item I had paid for on the card. This was handled quickly and efficiently. Recently the bank contacted me to advise that the credit card was in credit due to a refund of a cancelled holiday. They advised that I could transfer this balance to a bank account and they would waive any fees. Overall this bank has always treated me fairly and made doing business with them very easy. Reviewed on: 18th May 2020

Great customer service and good application process.

The application process was incredibly easy and when I called to get advice on a personal finance matter the staff couldn't have been more helpful. Reviewed on: 2nd May 2020

Efficient Service

Product was easy to set up. Information is easy to access and website easy to navigate. System works efficiently and it's great to get bonus Clubcard points for things I'd be buying anyway. Reviewed on: 1st May 2020

User friendly

User friendly App, keeping you up-to-date with how much you've spent and credit available. Easy to navigate. Reviewed on: 29th April 2020

Not as rewarding as it used to be

Unfortunately the rewards aren't as good as they use to be, but they still provide a good service nonetheless. Reviewed on: 28th April 2020

Credit Card Rewards

This is a good card but the rewards used to be a whole lot better! There aren't as many benefits as there used to be so which is a bit disappointing. Reviewed on: 27th April 2020

bank robbers

Beware this company will try to trap you into paying them the interest as the make it impossible to get a balance transfer as the will keep on reducing your limit,so that your credit score reduces making it impossible to ever get a balance transfer offer. So beware even if you make extra payment to increase your available credit this wont work as they will make sure of it. They are no better than bank robbers. They wont be getting the £500.00 a month fuel I buy each month either now. Reviewed on: 21st February 2020

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00 Kept All Receipts Every little helps Tesco right? no reply from Dundee or Warrington Stamps 61P X2 My Advise switch Free Delivery at Iceland Lidl value for money Aldi same no gimmicks Fr Anthony Rainbow Bridge Sanctuary for Cats Blackpool Reviewed on: 17th February 2020

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