Smart Money People Logo

Tesco Bank: Clubcard credit cards reviews

3.99
Based on 324 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
22%
See only 3 star reviews
9%
See only 2 star reviews
2%
See only 1 star reviews
10%

Latest highest rating:

5

Excellent Customer Services Staff. Every time I have contacted customer services they have always resolved my issue, their customer service staff are excellent, always polite, able to h... Read more Reviewed on: 22nd January 2026
Francis B's avatar
Francis B

Latest lowest rating:

1

Untrusty Credit Card when abroad. After contacting Tesco to inform them we were going abroad and being told that it was NOT necessary, my card was blocked when trying to make a substan... Read more Reviewed on: 7th November 2025
africa al's avatar
africa al

About this product

With Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances.

There are a range of cards to choose from and the online eligibility checker shows if you’re likely to be accepted before you apply, protecting your credit score.

Tesco Bank Clubcard credit card reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

Tesco Bank Clubcard credit cards reviews (324)

Review of the Tesco Bank, Clubcard credit cards:

Read the reviews on trust pilot

1
Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Great combo

5
Save money and points while building credit. Good online banking. Reviewed on: 12th January 2019

Good experience with Tesco

4
You get Clubcard points for purchases on the card. Online access is good. Reviewed on: 12th January 2019

Nice and easy

5
Excellent service and easy to manage through the online App. Reviewed on: 17th December 2018

Spendaholic

4
Fantastic custom happy customer! Every little helps Reviewed on: 16th December 2018

Easy

5
Easy to use, website is easy to navigate and to understand, customer service is too class Reviewed on: 6th November 2018

Easy to use

4
I've had a credit card with Tesco Bank for many years now. I find the ease of use and customer service to be excellent and the clubcard points are a bonus! Reviewed on: 21st September 2018

Best credit card ever

5
I use it every day and love it so I recommend it Reviewed on: 4th August 2018

handy and easy going

5
I've held a credit card with them for over 10 years and have never had any cause to complain about them Reviewed on: 1st July 2018

No problems

4
Good online banking. Collect Clubcard points Reviewed on: 1st July 2018

Excellent service

4
Never had any hassle, always responds when any help is required in a swift and courteous manner. Reviewed on: 17th June 2018

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Tesco Bank?

  • Life Insurance

    from Tesco Bank 4.40 from 2 reviews
    Tesco Bank
  • Current Account

    from Tesco Bank 4.35 from 67 reviews
    Tesco Bank
  • Instant Access Savings

    from Tesco Bank 3.89 from 5 reviews
    Tesco Bank
    View all products