Write a review

Tesco Bank: Clubcard Credit Card reviews

Name: Clubcard Credit Card
Rating: 4.14 (317 reviews)

View other Tesco Bank products

3.98

Based on 317 reviews, last reviewed 15th Jun 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

22%

10%

Latest highest rating:

4

Tesco is hard to beat Never any problems, not a bad word to say Reviewed on: 13th June 2025

Latest lowest rating:

2

Slow very difficult contact when u need help Slow very difficult contact when u need help Reviewed on: 15th June 2025

Read all reviews See your review

About this product

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Tesco Bank Clubcard Credit Card reviews (317)

Review of the Tesco Bank, Clubcard Credit Card:

Read the reviews on trust pilot

Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Every little helps!

The Clubcard Credit Card is a great way of spending money whilst accumulating additional clubcard points, either in Tesco or other stores. In no time you can convert your points into offers worth 3 or 4 times the value of the points. Reviewed on: 1st September 2017

28 month Interest free card.

Applied for a 28 month Interest free card, rang customer services. Helpful staff and quick to approve me. Reviewed on: 1st September 2017

Excellent interest free period and bonus of clubcard points

Excellent customer service. I decided to go with Tesco Credit Card due to their lengthy interest free purchases period and the fact that you also get clubcard points for spending (a happy bonus). Reviewed on: 18th July 2017

Good rates and easy to manage

Love how easy it is to manage the account with the app. Easy and simple to make payments Reviewed on: 14th July 2017

Great app, good offers

Did a balance transfer over to Tesco Bank as they had an attractive zero percent interest offer for 2y+. Coming from Barclaycard, whose app I quite like, the Tesco one is even better and i couldn't ask for more from it really. The customer service team is a hell of a lot better than Barclaycard too. Reviewed on: 7th July 2017

great product & REWARDS

Tesco Bank are really great for customer services & their clubcard credit card is great for rewards which can be used against future shopping or swapped to double or quadruple the value of them to spend in restaurants, hotels etc Reviewed on: 4th July 2017

Reliable

I've currently had my Tesco credit card for 3 years and throughout that time the repayments have been low and zero pressure to increase my limit. Very happy. Helpful call centre staff too. Reviewed on: 30th June 2017

Easy simple credit card

Basic card with offers updated regularly. Reviewed on: 30th June 2017

Great credit card!

A great account that lets you collect Clubcard points as you spend. A very good smartphone app lets you monitor your account & make payments easily. Reviewed on: 30th June 2017

Tesco offered good rate and have offered good customer service

Tesco Bank has been easy to use within the app. They offered me a great rate and continue to use card to improve my credit rating. Reviewed on: 29th June 2017

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Credit Card
from Shop Direct 4.76 from 6 reviews
Credit Card
from Yonder 4.94 from 463 reviews
Everyday Credit Card
from Santander 3.88 from 19 reviews

Want to see more from Tesco Bank?

Current Account
from Tesco Bank 4.40 from 68 reviews
Life Insurance
from Tesco Bank 4.25 from 2 reviews
Instant Access Savings
from Tesco Bank 4.00 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub