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Tesco Bank: Clubcard credit cards reviews

3.99
Based on 324 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
22%
See only 3 star reviews
9%
See only 2 star reviews
2%
See only 1 star reviews
10%

Latest highest rating:

5

Excellent Customer Services Staff. Every time I have contacted customer services they have always resolved my issue, their customer service staff are excellent, always polite, able to h... Read more Reviewed on: 22nd January 2026
Francis B's avatar
Francis B

Latest lowest rating:

1

Untrusty Credit Card when abroad. After contacting Tesco to inform them we were going abroad and being told that it was NOT necessary, my card was blocked when trying to make a substan... Read more Reviewed on: 7th November 2025
africa al's avatar
africa al

About this product

With Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances.

There are a range of cards to choose from and the online eligibility checker shows if you’re likely to be accepted before you apply, protecting your credit score.

Tesco Bank Clubcard credit card reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

Tesco Bank Clubcard credit cards reviews (324)

Review of the Tesco Bank, Clubcard credit cards:

Read the reviews on trust pilot

1
Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Good deals and easy to apply

4
Very east process to apply for credit card with good deals available and easy ways to make payments Reviewed on: 11th May 2016

Clubcard points on purchases come in very handy!

5
I like using my Tesco Clubcard credit card as I can collect points Reviewed on: 8th May 2016

Efficient process, no hassle.

4
Signed up for a 0% on purchases credit card. The statements received were very clear and well explained. Clubcard points were credited instantly, with statements periodically. Reviewed on: 26th April 2016

a great way to earn extra tesco points.

5
I love having this credit card.I get all my purchases on it just to get clubcard points and i buy my tesco food shopping on it so i get laods of money off when they send my clubcard vouchers. added bonus was the sign up becuase i got 0% on purchases for 21 months. Reviewed on: 22nd April 2016

worthwhile

5
great credit card with decent rewards Reviewed on: 21st April 2016

Earn points on everything

4
Although the value of the Tesco Clubcard points has gradually draped over time since taking out the card, this is still one of the best reward credit cards out there. Reviewed on: 29th March 2016

Excellent card with low Apr deal

5
I got this card with 24 month interest free on purchases. I've since been offered interest free money advance and balance transfer, although I haven't taken these up as I haven't needed them. I have had excellent customer service from them and would certainly recommend tesco bank in future Reviewed on: 28th March 2016

Excellent card with low Apr deal

5
I got this card with 24 month interest free on purchases. I've since been offered interest free money advance and balance Reviewed on: 28th March 2016

Not as good as it was

3
I've had a Clubcard Credit Card for years, but last year they changed the number of Clubcard Points you get per transaction and made it a lot lower. The basic day to day functioning of the card is still fine, but if you want a card with added value, I'd look elsewhere for a new card these days, there are better cashback and privileges deals out there with other cards. Reviewed on: 28th March 2016

The worst credit card

1
I cancelled their credit card in 2013 as I have had bad experience shopping in their store. I didn't like the way their staff treated a paid customer like me. They employed the rudest over 30 year old staff I have ever come across especially the older staff. I was accused for using someone else card when I failed 3 times as I have forgotten my PIN number. Since the incident I vow never to shop at Tesco no matter how cheap their selling products are. Thank goodness that Asda & Sainsbury do brand match against Tesco. Whenever they have an offer Asda & Sainbury will match the price hence I never lose out. Reviewed on: 28th March 2016

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