Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Family Building Society: Savings reviews
Based on 1,356 reviews, last reviewed 22nd Jun 2026
21% increase in 5 star reviews
in the past 90 days14% decrease in 1 star reviews
in the past 90 days
Exemplary customer service
Easy to get hold of a real person on the phone, or by private message from my online account. All the people I have dealt with have been really helpf...
Read more
Reviewed on:
22nd June 2026
Issues accessing the on-line service
Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p...
Read more
Reviewed on:
24th May 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1356)
Telephone call with Ali.
Reply from Family Building Society
Response date: 1st May 2024
Great rates and excellent customer service
Reply from Family Building Society
Response date: 30th April 2024
Family Building Society Online Saver Issue 5
Reply from Family Building Society
Response date: 5th March 2024
Excellent customer service by friendly and professio...
Reply from Family Building Society
Response date: 5th March 2024
It's a Win-Win
Reply from Family Building Society
Response date: 5th March 2024
Competitive interest rate, easy to use website, effi...
Reply from Family Building Society
Response date: 28th February 2024
Opened a savings account,had the best customer servi...
Reply from Family Building Society
Response date: 28th February 2024
A fast response to my enquiries, which were answered...
Reply from Family Building Society
Response date: 22nd February 2024
I received excellent help from Paris today.
Reply from Family Building Society
Response date: 22nd February 2024
Very helpful customer service
Reply from Family Building Society
Response date: 22nd February 2024