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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Only been with you 9months but all good and easy to...

Only been with you 9months but all good and easy to set up Reviewed on: 9th July 2024

Fantastic company - amazingly reasonable and good in...

Fantastic company - amazingly reasonable and good in all ways! Reviewed on: 9th July 2024

The Insurance Emporium is the best company I know as...

The Insurance Emporium is the best company I know as I talk to a lot of dog owners and every other company is not as efficient and caring as the People I talk to when I have an issue. Reviewed on: 9th July 2024

Great pet insurance provider!

Great pet insurance provider! Would definitely recommend :) Reviewed on: 9th July 2024

Best equine insurance

I have had equine insurance with the insurance emporium for over 8 years. I have always been really impressed their their value for money and their customer service is next to known. Always very quick to respond and always friendly people! Reviewed on: 9th July 2024

Fantastic customer service and easy claim process

We recently had to claim for a sick horse for multiple occasions in connection with the same illness the customer service , speed of claim and always being kept up to date was fantastic Reviewed on: 9th July 2024

The best price ive found in years for pet insurance

The best price ive found in years for pet insurance Reviewed on: 9th July 2024

Competitive and Friendly Pet Insurance

Offering very competitive pet insurance. I have been with The Insurance Emporium for 3 years now and wouldn't consider changing. Staff are very helpful. Reviewed on: 9th July 2024

Thanks Emporium!

Thanks Emporium! We got quite more than double your price and now we’ve signed up we’re really happy. Reviewed on: 9th July 2024

Good company .

Been with this company for a few years now. Easy to get hold of, friendly people over the phone. Have no issues with them as a company and would recommend. Reviewed on: 9th July 2024

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