Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

View other The Insurance Emporium products

4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent

Professional, efficient service provided at every interaction. Good value for money. Reviewed on: 9th July 2024

Review of support

Always looking for a loophole to prevent paying out Reviewed on: 9th July 2024

Great provider all round

Very easy to navigate the website and easy to find what you’re looking for. Very competitive pricing with great renewal prices. The customer services team are both helpful and quick at helping solve issues. Will continue to use them in the future. Reviewed on: 9th July 2024

straightforward and customercentric

Very straight forward application process online. Friendly and informative newsletters Reviewed on: 9th July 2024

Great Insurance

I have enjoyed working with insurance Imporium - great service provided Reviewed on: 9th July 2024

Good quality product and value for money.

Good quality product and value for money. Reviewed on: 9th July 2024

My horse had ulcers

My horse had ulcers and I was stressed. Between the vets and emporium took the stress away Reviewed on: 9th July 2024

Always friendly and quick to resolve claims in times...

Always friendly and quick to resolve claims in times of hardship Reviewed on: 9th July 2024

Always very good and keeping you know informed and...

Always very good and keeping you know informed and up to date. Also when you phone they answer the phone !! ( which is quite rare these days !) Reviewed on: 9th July 2024

I have been with them for years and have used my pol...

I have been with them for years and have used my policies a few times. One on going policy is for my dog who has epilepsy and has to have 3 different meds and blood tests. These are all covered by my policy. My other dog also has had to have numerous surgeries and again didnt have to worry as covered with my policy. Especially one surgery last year which was an emergency. I didn’t think twice about having the surgery as i knew my per insurance would have my back. Luckily she survived the op and is doing amazing now. I have 3 dogs now and all are covered with The insurance Emporium. I also recommend my daughter who has a puppy to go with them also Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Pets At Home 4.20 from 6 reviews
Pet insurance
from CoverMy Pet 2.82 from 24 reviews
Pet insurance
from Petplan 4.66 from 2351 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.61 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub