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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

IE are fantastic

5
IE are fantastic, heartily recommended, really good, can’t do better, IE are fantastic, heartily recommended, really good, can’t do better Reviewed on: 9th July 2024

Straightforward insurance broker, makes life easier

5
Easy to understand what is covered, and helpful customer service team for if you do have any questions. Reviewed on: 9th July 2024

Never had an issue.

5
Never had an issue. Great value!! Reviewed on: 9th July 2024

Great cover, great price

5
Our premium actually tends to decrease each year and the unlimited physiotherapy cover meant our Belgian Malinois could have laser treatments several times a week. Reviewed on: 9th July 2024

Very friendly and knowledgeable staff.

5
Very friendly and knowledgeable staff. Easy to talk to. Excellent insurance provided. Reviewed on: 9th July 2024

Been using them for years, really cheap good pet ins...

5
Been using them for years, really cheap good pet insurance. Reviewed on: 9th July 2024

Easy to claim and be paid in a week

5
Easy to claim and be paid in a week Reviewed on: 9th July 2024

Excellent reliable pet insurer

5
They were an excellent insurer for my cat. I had a lifetime policy, and they consistently paid vet fees across years with no difficulties. Reviewed on: 9th July 2024

Great Company, easy to deal with

5
Excellent service and prompt payment for vet claims. Reviewed on: 9th July 2024

Friendly, efficient and value for money

5
Friendly, efficient and value for money Reviewed on: 9th July 2024

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