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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

5
Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023
Nicola Hearn's avatar
Nicola Hearn

Good cover

5
Great cover, great price, vets do all the work for claims Reviewed on: 12th October 2023
Alan Wilkins's avatar
Alan Wilkins

Hassle Free Insurance

5
Easy to get insurance. Simply described, understandable cover. No difficult language or catches, just get the exact cover you want and need. Reviewed on: 12th October 2023
Clairee's avatar
Clairee

Easy and affordable

5
The website is easy to use and the prices are excellent. There are genuine people answering the phone which is always a bonus and they are very helpful. Reviewed on: 12th October 2023
Christine Panter's avatar
Christine Panter

Great value, Great Cover and Fair

5
Insured our 11 year old rescue dog (that had some issues). Premiums were good year on year, even following a claim and always paid vets fees when claimed. Reviewed on: 12th October 2023
smailliw61's avatar
smailliw61

Good claims service

5
Our pup had a pretty rough first twelve months and several vets fees claims. Insurance Emporium were prompt in settling the claims and the next renewal premium was fair. Reviewed on: 12th October 2023
David Harrison's avatar
David Harrison

Cover you can trust

5
Had a young Shar Pei who needed additional help after an eye operation. Emporium covered our claim without a problem, plus a claim for an ear infection that we didn’t realise we could apply for. No quibbles, good price and very helpful. ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 12th October 2023
Adele Waring's avatar
Adele Waring

Great customer service

5
Very helpful and informative when looking at what insurance I needed for my horse Reviewed on: 12th October 2023
Chloe Thulborn's avatar
Chloe Thulborn

Great customer service

5
Have had my pet insurance with The Insurance Emporium for a number of years and have always received the best assistance and prompt payment on claims. Reviewed on: 12th October 2023
Sally Large's avatar
Sally Large

Easy to deal with and very competitively priced premiums. Unfortunately I I've had to make sone claims but tge process was stressfree and quick.

5
Excellent service at a very competitive price. Reviewed on: 12th October 2023
LYNDA T's avatar
LYNDA T

Good priced equine insurance

5
Easy to take out at very competitive prices, almost half my previous insurer Reviewed on: 12th October 2023
Elanor Guzick's avatar
Elanor Guzick

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