Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Cat insurance

These guys are what they say . They were prompt and paid out for my boy.. . I'm now insuring the other animals with them. Reviewed on: 12th October 2023

Excellent service

I have used the insurance emporium for a few years now for multiple pets, I’ve always had a really positive experience and when needed if I need to speak with someone it’s always been very simple and easy and everyone is very helpful! Reviewed on: 12th October 2023

Amazing prompt insurance company

Always good communication always payout claims and air for money been with them for years Reviewed on: 12th October 2023

Amazing easy cheap

I’m be been with insurance emporium for about a year now on my lovely Goldendoodle Jessie. However my parents have always been with you guys and you are so wonderful and friendly. You care about your animals not about making money but to ensure that all the animals get the right insurance for them and that it’s affordable for families across the country. Reviewed on: 12th October 2023

Insurance for Wilson

My daxie has had ivdd twice emporium made a sad time so easy I have managed to get 4 of my friends to go for this insurance only thing is depending on stage of ivdd wud like hydrotherapy added to whenever our dogs have ivdd this is so beneficial to them I have proof Reviewed on: 12th October 2023

Horse insurance

I find insurance emporium very helpful and great value for money Reviewed on: 12th October 2023

I had a really poorly dog

My dog was having issues and he required treatment by the vet and it ended up with a major operation and of course I had to claim off his insurance and each time I had to speak to the Insurance Emporium I was met with really nice customer service representatives who were really helpful at a very stressful time, Reviewed on: 12th October 2023

Excellent Service

Really love the product which was very competitively priced. A very easy company to deal with. Reviewed on: 12th October 2023

No quibble company

I had to make a claim on my pet insurance with The Insurance Emporium, they were excellent and didn’t question the claim, it completely lifted the financial stress. Reviewed on: 12th October 2023

Simple

claims dealt with hassle free and swiftly Reviewed on: 12th October 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Lifetime Pet Cover 4.84 from 2401 reviews
Pet Insurance
from Petguard 1.00 from 2 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.50 from 36 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub