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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Great insurer

Easy service snd support for all our pets Reviewed on: 12th October 2023

Excellent insurance company

Good value for money qnd an excellent company. Claims coke through quickly and promptly for our cat who had a long term health concern Reviewed on: 12th October 2023

Incredible

This company truly are incredible they have been amazing throughout my horse’s and my journey and have made some of the hardest times a lot less stressful with their amazing customer support and quick responses to any questions and queries I have had. They deserve a medal for all the bother my horse have give them, whist always being kind and compassionate during difficult situations. I honestly never stop recommending them to people. Not many companies like this one. Reviewed on: 12th October 2023

So far so good

Been with Emporium for my pet insurance for four years and although I haven’t needed to make a claim I’m confident that if I ever do I’ll be treated with dignity and respect Reviewed on: 12th October 2023

Reliable and trustworthy

I have been with Insurance Emporium several years now and only had to claim for the first time. They have been outstanding & so helpful through a difficult time with our horse. Reviewed on: 12th October 2023

Pet insurance

Always helpful with claims and always competitive on price. The staff are polite and nothing is to much trouble for them. Reviewed on: 12th October 2023

Friendly & efficient service.

In the past I've been treated fairly & with compassion when I lost my beloved dog.Because of past experience I decided to insure my present dog with them at a reasonable price. Reviewed on: 12th October 2023

Great insurance cover

I have been with IE for many years now and for several pets, everything is straight forward and easy to understand! I have a pet who has had a few health issues and the insurance has always paid out no quibble! I would and have recommended these to friends and family! Reviewed on: 12th October 2023

Great value,clear and straight forward

We have a life long policy for our miniature poodle, who is now 13 We had to make a few claims in the last 2 years. All claims managed professionaly, within reasonable timescales and renewal was extremely competitive as well in our case. Would not hesitate to recommend. Reviewed on: 12th October 2023

Great pet insurance

Best insurance company I've come across I recommend them to all my friends Reviewed on: 12th October 2023

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