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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

5
Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Best Overall Pet Insurance

5
Easy to use website, very clear when it comes to getting quote and the form filling seemed to be easier too. Good price too. Reviewed on: 12th October 2023

Great Cpompany

5
we have our two dogs and our cat insured with Emporium and they have always provided an excellent service when we require their help , premiums are far and they are an excellent company Reviewed on: 12th October 2023

Quick and Easy

5
I would recommend Insurance Emporium as I've not had any issues with them. Was quick and easy to buy the policy and was easy to renew also! Reviewed on: 12th October 2023

Poor Value

1
Expensive and too many hidden costs Reviewed on: 12th October 2023
Reply from The Insurance Emporium Good afternoon, Thank you for your review, We are sorry to hear of your comments. If there is something specific you would like us to look into, then please contact us at [email protected] Kind regards, Kirsty The Insurance Emporium Response date: 16th October 2023
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The Insurance Emporium

Peace of mind that does not break the bank

5
Sensible and easy to understand cover at a cost effective price. Reviewed on: 12th October 2023

Best I've seen

5
Can not fault them. All claims settled quickly and in full, unlike other companies I have dealt with. Reviewed on: 12th October 2023

So far so good

5
I've made one claim and so far the Insurance Emporium seem to have done a good job. Reviewed on: 12th October 2023

No fuss just good value and and peace of mind

5
I’ve been with The Insurance Emporium for many years. They make it simple and easy to insure your beloved animas and I’ve rarely been tempted to look elsewhere. No point as they are the best company providing the best value .Thank you ! Reviewed on: 12th October 2023

Great value

5
I would just like to say that The Insurance Emporium is the best and cheapest insurance around, I'm very happy Reviewed on: 12th October 2023

Why i always choose to insure my animals with The Insurance Emporium

5
I have been using The Insurance Emporium for several years now to insure my horses. Each time i have made a claim it has been dealt with quickly, efficiently and hassle free. When i recently lost my older horse my claim was dealt with sympathy, understanding and support. I would not hesitate to recommend The Insurance Emporium. Reviewed on: 12th October 2023

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