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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Best Pet Insurance

I've never had to use the insurance for my dog, but it's the best price around Reviewed on: 3rd September 2023

Great insurance company

Good prices, large offer and great communication Reviewed on: 3rd September 2023

Excellent Product and Price

I had renewal notices come through for my 2 cats (age 5) and my 3 year old dog from another insurance company. All of them are in perfect health and no claims have been made. I got them all insured with Insurance Emporium for less than one of the renewals I had and with better cover. Reviewed on: 3rd September 2023

Outstanding

Excellent to deal with and no nonsense when claiming...very comprehensive cover aswell ...big thumbs up from us Reviewed on: 3rd September 2023

Cheapest quote around

Been with Emporium a few years now and still offered the cheapest quote for my dog. Reviewed on: 3rd September 2023

Easy to deal with

No problems with my claim when my cat lost a leg Reviewed on: 3rd September 2023

Horse insurance

They paid out quickly and simply with all my horses needs Reviewed on: 3rd September 2023

Super easy and great cover

I needed some pet insurance for my dog and The Insurance Emporium was a highly recommend insurer amongst other dog owners. I done a quote online which was super quick and easy! Once I had purchased my insurance I got all of my policy documents sent to my email and also guidance on how to access them through my account. The policy documents are super easy to understand and the customer service is fantastic. Will definitely be renewing with the insurance emporium next year too! Reviewed on: 3rd September 2023

straightforward company to deal with

a positive response from insurance emporium for an un-expected medical claim for my dog. Reviewed on: 3rd September 2023

Great service, great cover and amazing value

Knowing my dogs are covered gives me peace of mind. Fantastic customer service and couldn’t ask for better value. Reviewed on: 3rd September 2023

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