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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Horse insurance

Very good service, very reasonably priced, never had any issues! Nice user friendly website! Reviewed on: 20th August 2023

Excellent customer care

Easy to contact, very friendly customer service advisors. Easy to fill out paperwork and received claim payment quickly. Reviewed on: 20th August 2023

Competitive price great cover

Good price for level of cover. Easy to apply and set up. Would recommend Reviewed on: 20th August 2023

Reliable company

Been with them for many year trouble free Reviewed on: 20th August 2023

Quality, affordable cover

Easy to contact and speak to, clearly care about customers, and affordable pricing. Reviewed on: 20th August 2023

Good options to what you need.

Pay out when needed, no quibble. Reviewed on: 20th August 2023

Amazing

Really helpful when having to claim clear in what you need amazing service when you ring and have to contact easy to make a claim Reviewed on: 20th August 2023

Excellent service

My experience with The Insurance Emporium has been fantastic. I have called them a few times and the staff have always been very helpful, knowledgeable and friendly. When I needed to make a claim the process was easy and it was dealt with really quickly. I'm very happy that I chose them to insure my dog. Reviewed on: 20th August 2023

Value For Money .......

Value for money and easy to renew. Clear policy information on what is covered. Reviewed on: 20th August 2023

Efficient and very friendly

We have used the insurance Emporium for our pet dog. We have had a very swift response to any claims and there communication is excellent.I would highly recommend them. Reviewed on: 20th August 2023

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