Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Excellent service!

I recently had to call Insurance Emporium about a new claim for my dog & the lady couldn’t have been more helpful. My vet has just submitted the claim so here’s hoping this excellent service continues! Reviewed on: 31st July 2023

Professional and prompt settlement of claims

We have two dogs insured. Maddie has needed to claim on a number of occasions and there has been good service Reviewed on: 31st July 2023

Impressive response

Very helpful staff, quick turn around of claims and no haggling. Reviewed on: 31st July 2023

horse insurance

The monthly payments are the most reasonable I could find and when speaking with staff they have always been friendly and helpful.The claim process was quick and easy right from the start. I was kept up to date with how my claim was progressing throughout the full process. Reviewed on: 31st July 2023

Great service

Excellent service for my older cats - they insured us when other companies would not. Easy to deal with when a claim was submitted, I knew exactly what was covered and what was not and payment was made promptly without fuss. Reviewed on: 31st July 2023

Ecscellent

Allways handy and helpful assisstants Reviewed on: 31st July 2023

Proper

Simply the Best. Good customer service. Reviewed on: 31st July 2023

Easy to sign up to

I got the insurance For what I needed It was very good valour Nice and easy to use the web site seems great Reviewed on: 31st July 2023

Definitely recommend!

Great company and cover for a very good price! Always been super helpful with any questions and got back to be really quickly via email. Never had any issues with paying out either. Highly recommend Reviewed on: 31st July 2023

Fantastic service

I have 4 pets insured and have twice had to make a claim. Amazing customer service - so efficient and professional. Have often recommended Insurance Emporium to friends Reviewed on: 31st July 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from LV (Liverpool Victoria) 3.92 from 16 reviews
Pet Insurance
from Petwise 3.01 from 18 reviews
Pet insurance
from Tesco Bank 3.61 from 114 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub