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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Used Compare the Market and very easy

5
Used Compare the Market and very easy Reviewed on: 31st July 2024

Easy to get quotes and to navigate.

5
Easy to get quotes and to navigate. Competitive prices. Reviewed on: 31st July 2024

Competitive prices.

5
Easy to access the information and understand the product choices available. The price was competitive with other providers. Reviewed on: 31st July 2024

Great customer service.

5
Great customer service. Easy to contact and claims process and smooth and simple and quick to resolve. Would recommend. I have multiple police’s and have been a client for years. Reviewed on: 31st July 2024

Holly has been ill for six years now.

5
Holly has been ill for six years now, and the Insurance Emporium has helped without any problem with all her illnesses. Reviewed on: 31st July 2024

They dealt with my claim quickly and effective

5
They dealt with my claim quickly and effective Reviewed on: 31st July 2024

Very professional company.

4
Very professional company. Good customer service Reviewed on: 31st July 2024

Why Emporium?

5
Chose Emporium because it gave best rated cover for a sensible price and customer service was good. Reviewed on: 31st July 2024

Excellent Provider

5
Due to the ban on xl bully breads, i expected our insurance to be cancelled as we have American Bulldogs or become unaffordable and they haven't. They were actually one of the few providers that offered insurance for American bull dogs. Reviewed on: 31st July 2024

Great pet insurance provider

5
Great pet insurance provider that is professional, clear, empathetic, and great value for money. I have my dog insured with them. Reviewed on: 31st July 2024

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