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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Excellent Caring Service Great Price

On two occasions our Sprocker Bertie has required significant Veterinary care, one requiring specialist treatment. On both occasions The Insurance Emporium provided excellent and caring support with no quibbles through difficult times. And on a very positive note, unlike the majority of insurers, annual premiums have been lower. Reviewed on: 31st July 2023

Tip top

Whenever I've contacted them always a quick response. Great value for money. Reviewed on: 31st July 2023

the best insurance ever

always quick and easy to do at the best prices Reviewed on: 31st July 2023

Excellent Horse Insurance

Fully comprehensive insurance for our horse and vet bills quickly approved and paid. Reviewed on: 31st July 2023

Very Good

Good all round insurer, good service, good premiums and coverage, and excellent claim service. Reviewed on: 31st July 2023

Easy to understand backed up by good policy

I had to claim a vet bill they paid they refunded the amount really quick with no fuss Reviewed on: 31st July 2023

Easy renewal and prices haven't skyrocketed

Easy renewal and prices haven't skyrocketed when it came to annual renewal Reviewed on: 31st July 2023

Quality per insurance at a reasonable cost

Very pleased with the cover we took for our cat. I have claimed and the process was simple with pay it quick. We got a dog this year aswell and had no hesitation but to use the insurance Emporium for her cover too. Fully recommended. Reviewed on: 31st July 2023

Really fast response

We have only ever had to claim once on our pet insurance however the process was easy and quick and hassle free which is why we have remained with them for insurance for the past two years. Reviewed on: 31st July 2023

Excellent choice for pet cover

Easy, fuss free and competitive pricing Reviewed on: 31st July 2023

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