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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

A company who care

My dog radar was diagnosed with a hernia and needed to have specialist surgery. I was terrified for him anf also the thought of how much his operation would cost. Upon calling the TIE i was put to ease right away and walked through the process of making a claim. The policy was paid out within a week of my claim and was such an easy processs to complete. I would 100% recommend to everyone. Thank you Reviewed on: 31st July 2023

Helpful and friendly

We had a rough time with our cat going in and out of the vets, you hope with insurance that you never actually need it, but when it did come to claiming it was easy and the breakdown of payments was very handy in helping to identify how much of the limit had been used. Reviewed on: 31st July 2023

Nothing bad to say...

Very easy to set up the insurance, reasonable prices and great customer services nothing bad to say :) Reviewed on: 31st July 2023

Quick response

The insurance emporium have been very helpful and quick to respond when we’ve needed it! Reviewed on: 31st July 2023

Quick & helpful

Quick payout & helpful, kind staff when we need them during distressing times. Reviewed on: 31st July 2023

Dependable, easy & value for money

Everything handled with professionalism , simple processess and rapid renewal. Customer site infomative, policy accessible and easy to understand Reviewed on: 31st July 2023

Straightforward

Forms to fill in for claim were much more straightforward than other ones I've done. Claim was settled without any problem. Reviewed on: 31st July 2023

Good cover at reasonable cist

Haven't had to claim but get good cover for reasonable price Reviewed on: 31st July 2023

Pet Insurance Review

Very impressed with them since we insured our dog in 2021 Reviewed on: 31st July 2023

Pet insurance

Been a outstanding competitive service Reviewed on: 31st July 2023

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