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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

My pet insurance

5
Not had a problem with your company 5 star thanks Reviewed on: 18th July 2023
Barry Coleman's avatar
Barry Coleman
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Joe, The Insurance Emporium Response date: 19th July 2023
The Insurance Emporium logo
The Insurance Emporium

Pet insurance

5
Without a doubt the best service (and cover) I have ever received from any insurer. Cannot recommend highly enough. Reviewed on: 18th July 2023
Lowry Christopher's avatar
Lowry Christopher
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Joe, The Insurance Emporium Response date: 19th July 2023
The Insurance Emporium logo
The Insurance Emporium

Good Reliable Insurers

5
Have been with this insurance company for a very long time and have never been let down. Very fair and comprehensive cover gives peace of mind for a minimum sum each month. Wouldn’t think of changing! Reviewed on: 18th July 2023
Beverley Reynolds-Logue's avatar
Beverley Reynolds-Logue
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Joe, The Insurance Emporium Response date: 19th July 2023
The Insurance Emporium logo
The Insurance Emporium

Great Cover

5
I have insured our dog for several years and now I have had a couple of claims they paid out immediately. Recommended! Reviewed on: 18th July 2023
Paul Reynolds's avatar
Paul Reynolds
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Joe, The Insurance Emporium Response date: 19th July 2023
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The Insurance Emporium

Exemplary

5
Excellent service and prompt attention to detail Reviewed on: 18th July 2023
Janet Rogers 's avatar
Janet Rogers
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Joe, The Insurance Emporium Response date: 19th July 2023
The Insurance Emporium logo
The Insurance Emporium

Great service

5
Really helpful and understanding during a difficult time when my little dog needed investigation into a problem with his legs. Paid all bills very promptly Reviewed on: 18th July 2023
Gillian Harper's avatar
Gillian Harper
Reply from The Insurance Emporium Good morning, Thank you for the review, we are pleased to be of service. Kind regards, Simon, The Insurance Emporium Response date: 18th July 2023
The Insurance Emporium logo
The Insurance Emporium

Great pet insurance

5
I have a dog with life long medical condition and pet empourium have been fantastic with the service they have provided for me dealing with vet bills no complaints at all . Thank you and I will continue dealing with yourselves. Reviewed on: 18th July 2023
Carol cook 's avatar
Carol cook
Reply from The Insurance Emporium Good morning, Thank you for taking the time to leave a review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium Response date: 18th July 2023
The Insurance Emporium logo
The Insurance Emporium

Friendly, professional and helpful

5
Excellent and honest insurance company. Easy to contact and to speak to - genuinely want to help and I would go nowhere else for my pet insurance Reviewed on: 14th October 2022
andrewwinter's avatar
andrewwinter

Happy customer!

5
Competitively priced and always helpful staff on the end of the phone! Haven't had to claim in all these years but very happy until now. Reviewed on: 12th October 2022
Oliver Harvey's avatar
Oliver Harvey

Good Customer & Claim Service

5
Good and informative service on the call lines and claims are treated with care. Reviewed on: 7th October 2022
Jane's avatar
Jane

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