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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Great service

After losing a pet were caring and ensured we were credited for any over payment Reviewed on: 24th September 2022

Best for price and Value. Settle claims quickly!

My dog is 14 and has an ongoing condition which is covered every year without query or difficulty. Easy to claim through my Vet with minimal paperwork. Very prompt payment of claims. Dropped one star because of the percentage yearly increase in premium, (especially now my dog is old), but this is to be expected and still far more reasonable than other pet insurers. ⭐️⭐️⭐️⭐️ Reviewed on: 24th September 2022

Excellent service good communication.

Would highly recommend this company I needed to use it for my pets operation, and the claim was dealt with quickly and professionally with in a matter of day all was sorted no hassle you can’t get fairer than that. Took a load off my mind at the time. Reviewed on: 24th September 2022

Honest company

Quick to deal with claims and honour ongoing claims. Easy to get hold of and always pleasant to deal with. Reviewed on: 24th September 2022

Friendly insurance

Straight forward and easy to deal with. Reviewed on: 24th September 2022

Best insurance by far

No quibble on claims, prompt service, friendly and efficient. Fantastic insurance with a range of products to suit budgets Reviewed on: 24th September 2022

Good value.

Competitive prices and friendly staff. Reviewed on: 24th September 2022

Great customer services, competitive annual payment and claims dealt with quickly

My dog had to have an operation which was stressful with regards to cost and emotions. The insurance emporium dealt with things and took the worry part away with regards to cost. I have already recommended this insurance to family and friends. Reviewed on: 24th September 2022

Excellent

Very friendly with good value products Reviewed on: 24th September 2022

Fare Trade.

This is the only insurance company i have ever dealt with that actually reduced my monthly payment because i did not use them in my first twelve months. To me this shows they care and are on my side if i should ever need them. Reviewed on: 24th September 2022

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