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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

The Best Insurance Company I've Been With

I've had three dogs insured with The Insurance Emporium and they have never failed to stand by their policy terms and have assessed and reimbursed me for Vet fees in a very timely manner. Never any stress and any queries that I have are addressed rapidly and with clarity. Reviewed on: 30th July 2024

excellent customer service

Very good customer service and excellent website. Handled my claim efficiently. Reviewed on: 30th July 2024

Always helpful & sympathetic.

Always helpful & sympathetic. Willing to negotiate. Reviewed on: 30th July 2024

A great company

I have insured with them for years now and it is a very helpful, fair & honest company. Renewal and claims are easy. Good advice always given. Reviewed on: 30th July 2024

I have all 3 of my cats insured with them.

I have all 3 of my cats insured with them. Good value. Reviewed on: 30th July 2024

Searched around for pet insurance for a new puppy we...

Searched around for pet insurance for a new puppy we had gotten and everyone coming in at crazy prices and these guys keep it real with their pricing! Reviewed on: 30th July 2024

Trusted & Reliable Insurance

Been with this company for pet insurance for my horses, 3rd horse now and still with them! Would definitely recommend! Reviewed on: 30th July 2024

Fantastic service never had an issue will be using t...

Fantastic service never had an issue will be using this company again for other insurances that are needed in the family Reviewed on: 30th July 2024

Already recommended Insurance Emporium to friends.

I have had nothing but help and good guidance from the excellent team at the Insurance Emporium with my three aging rescue dogs. When one had to have surgery for a ruptured cruciate ligament, there was not the automatic cancellation of insurance for his other leg. The premium didn't rocket. Great company. Reviewed on: 30th July 2024

Excellent and cost effective pet insurance.

I have insured several of our dogs with The Insurance Emporium, and they are by far the best when it come to cover to paying out than any other Pet Insurance Company I've used. They are professional, respectful, and understanding. I find them to be fast, courteous and helpful. I wouldn't use anyone else. Reviewed on: 30th July 2024

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