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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Highly recommended pet insurance

Easy to swap policy and make claims. Highly recommended for cat insurance. Reviewed on: 30th July 2024

Fast pay outs for all my vet bills

Fast pay outs for all my vet bills, and very sympathetic staff when my dog recently passed away. Would recommend and will use them again in the future Reviewed on: 30th July 2024

We have serveal policy’s with the emporium they have...

We have serveal policy’s with the emporium they have always been easy to contacted paid out on time and have been fantastic the 8 years I have used them for customer service very friendly Reviewed on: 30th July 2024

Nice comapny and people to deal with

Always renew as cant beat quote and they paid out without issues when we did have an medical emergency with our cat. Reviewed on: 30th July 2024

Excellent customer service prompt to deal with queri...

Excellent customer service prompt to deal with queries and value for money Reviewed on: 30th July 2024

The Best Insurance Company I've Been With

I've had three dogs insured with The Insurance Emporium and they have never failed to stand by their policy terms and have assessed and reimbursed me for Vet fees in a very timely manner. Never any stress and any queries that I have are addressed rapidly and with clarity. Reviewed on: 30th July 2024

excellent customer service

Very good customer service and excellent website. Handled my claim efficiently. Reviewed on: 30th July 2024

Always helpful & sympathetic.

Always helpful & sympathetic. Willing to negotiate. Reviewed on: 30th July 2024

A great company

I have insured with them for years now and it is a very helpful, fair & honest company. Renewal and claims are easy. Good advice always given. Reviewed on: 30th July 2024

I have all 3 of my cats insured with them.

I have all 3 of my cats insured with them. Good value. Reviewed on: 30th July 2024

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