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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Searched around for pet insurance for a new puppy we...

Searched around for pet insurance for a new puppy we had gotten and everyone coming in at crazy prices and these guys keep it real with their pricing! Reviewed on: 30th July 2024

Trusted & Reliable Insurance

Been with this company for pet insurance for my horses, 3rd horse now and still with them! Would definitely recommend! Reviewed on: 30th July 2024

Fantastic service never had an issue will be using t...

Fantastic service never had an issue will be using this company again for other insurances that are needed in the family Reviewed on: 30th July 2024

Already recommended Insurance Emporium to friends.

I have had nothing but help and good guidance from the excellent team at the Insurance Emporium with my three aging rescue dogs. When one had to have surgery for a ruptured cruciate ligament, there was not the automatic cancellation of insurance for his other leg. The premium didn't rocket. Great company. Reviewed on: 30th July 2024

Excellent and cost effective pet insurance.

I have insured several of our dogs with The Insurance Emporium, and they are by far the best when it come to cover to paying out than any other Pet Insurance Company I've used. They are professional, respectful, and understanding. I find them to be fast, courteous and helpful. I wouldn't use anyone else. Reviewed on: 30th July 2024

Great customer service and a very straightforward in...

Great customer service and a very straightforward insurer. Happy customer. Reviewed on: 30th July 2024

Amazing service, policy and company!!

I have bothy dogs with emporium and they have both had to claim recently they are amazing customer service department and always kept me informed. The policy I have is also one of the best around and I should know as I work in the vet industry. Reviewed on: 30th July 2024

Very polite and easy to get hold of

Very polite and easy to get hold of Reviewed on: 30th July 2024

Good communication, excellent cover and price

Good communication, excellent cover and price Reviewed on: 30th July 2024

Excellent customer service.

Excellent customer service. Easy to view policy online very helpful and professional call centre staff. Reviewed on: 30th July 2024

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