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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

5
Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024
Nigel Jordan's avatar
Nigel Jordan

Equine insurance

5
Quick and easy to set up and a good price. Reviewed on: 31st July 2020
Cathryn Skinner's avatar
Cathryn Skinner

Great pet insurance cover and excellent customer service when you need it

5
No-one wants to claim on pet insurance - it means your beloved pet is ill, injured or worse. We have needed to claim when one of our moggies was hit by a car and Insurance Emporium helped make everything run smoothly so there was minimum additional distress and stress. I would not hesitate in recommending Insurance Emporium to people. Reviewed on: 31st July 2020
Richard's avatar
Richard

Quick, easy, pet and customer centered

5
When my dog needed a minor operation, I called the customer care line. The lady I spoke to was friendly and caring. The claim form was emailed to me immediately. When I emailed the completed claim form back, payment was made in two days. I thoroughly recommend the company Reviewed on: 31st July 2020
gill's avatar
gill

Top Notch service

5
Sorted my equine insurance on the phone and it was hands down the easiest of companies to speak to. Personable. Easy. Didn’t try to sell me a load of stuff I didn’t need or want. Have recommended 7 people to Insurance Emporium ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 31st July 2020
Rob Mitchell-Greig's avatar
Rob Mitchell-Greig

Excellent service

5
Very happy with the service received Reviewed on: 31st July 2020
S's avatar
S

For pet insurance they are the dogs .............

5
very customer friendly straightforward and competitive pet insurance Reviewed on: 31st July 2020
nick's avatar
nick

Excellent customer service

5
Very efficient and friendly customer service! Definitely recommended! Reviewed on: 31st July 2020
Ana Ana's avatar
Ana Ana

Simple to claim

5
Claim process is simple and clear, paid quickly with no issue at all. Reviewed on: 31st July 2020
Jo's avatar
Jo

Excellent service

5
I would recommend the Emporium pet insuranxe company a good service everything explained easily Reviewed on: 31st July 2020
Lynn Jones 's avatar
Lynn Jones

Best Pet Insurance

5
So friendly , easy to contact and quick to respond. Simple and straightforward, which is very important particularly if you’re having a situation with your pet. Less to worry about. Have recommended to friends and family. Reviewed on: 31st July 2020
Lisbeth Beardshaw's avatar
Lisbeth Beardshaw

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