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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great Value and Quick Resolution of Claims

Great Value and Quick Resolution of Claims Reviewed on: 10th July 2024

It’s the first time I’ve claimed on pet insurance an...

It’s the first time I’ve claimed on pet insurance and it was straightforward. The amount was quickly paid and they even rang me to confirm. Far better than another claim I have with another insurer where I played email tennis for weeks, each time with a different handler. Reviewed on: 10th July 2024

Easy to contact and deal with.

Easy to contact and deal with. Fair premium and good notifications. One can actually speak to real people! Reviewed on: 10th July 2024

insurance emporium is great

So far i have found the IE to be all i need it to be, easy to access and easy to contact, plus good value. Reviewed on: 10th July 2024

my newfoundland had heart problem and was supported...

my newfoundland had heart problem and was supported every month with medication bills Reviewed on: 10th July 2024

Always helpful and efficient.

Always helpful and efficient. Priced well. Reviewed on: 10th July 2024

5* provider

Never hesitate on any claims. Saving me time by dealing directly with my vet. Speedy settlement Reviewed on: 10th July 2024

They paid very promptly after my greyhound fractured...

They paid very promptly after my greyhound fractured his leg and required urgent treatment. Reviewed on: 10th July 2024

Easy to use website, good value.

Easy to use website, good value. Reviewed on: 10th July 2024

Grate product verry reasonably priced

Grate product verry reasonably priced grate staff Reviewed on: 10th July 2024

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