Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Such an easy process.

Such an easy process. Well thought out with users at the forefront Reviewed on: 20th August 2024

Always helpful and efficient.

Always helpful and efficient. Priced well. Reviewed on: 10th July 2024

5* provider

Never hesitate on any claims. Saving me time by dealing directly with my vet. Speedy settlement Reviewed on: 10th July 2024

They paid very promptly after my greyhound fractured...

They paid very promptly after my greyhound fractured his leg and required urgent treatment. Reviewed on: 10th July 2024

Easy to use website, good value.

Easy to use website, good value. Reviewed on: 10th July 2024

Grate product verry reasonably priced

Grate product verry reasonably priced grate staff Reviewed on: 10th July 2024

Fantastic customer service and competitive renewal p...

Fantastic customer service and competitive renewal price, everything from purchasing the policy to making a claim is easy and straightforward Reviewed on: 10th July 2024

Pet insurance

Pay out in good time give forms to the vets and it’s all dealt with for me Reviewed on: 10th July 2024

Won’t use any other pet insurance company

I have been with the insurance emporium since 2017, they supported my beautiful Alaskan Shepard through his ill health and he was able to live a happy life with the thanks to their support! He saved my life in 2016 and I was able to repay him with the insurance emporium’s support! They are amazing Reviewed on: 10th July 2024

Friendly helpful staff, reasonable premiums and when...

Friendly helpful staff, reasonable premiums and when I had to make a claim the process was trouble free. I couldn’t recommend them highly enough. Reviewed on: 10th July 2024

My dog has had ivdd twice and there was no quibble a...

My dog has had ivdd twice and there was no quibble about paying out. Reviewed on: 10th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance (discontinued)
from helpucover (inactive company) 2.47 from 7 reviews
Pet Insurance
from Pets At Home 4.08 from 6 reviews
Pet insurance
from Whistle and Wag 0.00 from 0 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub