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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Efficient service

I contacted the emporium about my dog’s illness. The vet bill was covered quickly and efficiently . Reviewed on: 9th July 2024

I have a kitten and the insurance was reasonably pri...

I have a kitten and the insurance was reasonably priced and very easy to set up. Reviewed on: 9th July 2024

Very good value

Very good value pet insurance, practical claims process. Reviewed on: 9th July 2024

Easy and good price

Easy renewal process and competitive price. Easy to contact to update details, friendly and knowledgeable staff. Reviewed on: 9th July 2024

Fantastic Lunar Policy! Highly Recommend!

We've had our dog insured with The Insurance Emporium for over 6yrs now, & the policy is their lunar policy, meaning we get £6k veterinary fees of cover each month, rather than the traditional annual policy. It is a little dearer, but its been the best investment for our dog! On the occasions we've had to make a claim, they're quick & efficient to pay out. I would highly recommend their lunar policy. Reviewed on: 9th July 2024

Quick payment

Always paid out on my pet, direct claim was very useful Reviewed on: 9th July 2024

Efficient, helpful, paid vet quickly without fuss.

Efficient, helpful, paid vet quickly without fuss. Reviewed on: 9th July 2024

The Insurance Emporium were fantastic when my sick d...

The Insurance Emporium were fantastic when my sick dog needed treatment and sent condolences and automatically cancelled my policy when he very sadly passed away. My other dog has also needed treatment and that has been handled equally well. They are really easy to deal with and claims were paid quickly. Would definitely recommend them. Reviewed on: 9th July 2024

I have been with the insurance emporium for years.

I have been with the insurance emporium for years. I have both my horse and dog insured and I am a happy customer Reviewed on: 9th July 2024

Friendly customer service good price

Friendly customer service good price Reviewed on: 9th July 2024

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