Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

So helpful and considerate

Had to make a claim within the first month of cover - they never argued just helped me through the process. THEN our premiums didn't shoot up but were just s modest increase. Always show concern for our pets and ensuring we get the best treatment. Reviewed on: 9th July 2024

Excellent!

Super easy to use, processed claims and payments with no hassle Reviewed on: 9th July 2024

Good value pet insurance

Good range of cover to help manage costs to your budget. Excellent claims handling team and quick response within 2 weeks of submission. Reviewed on: 9th July 2024

Easy simple claim

I had to make 2 separate claims for my cats and the process was easy and simple,the claims were both paid swiftly with ease Reviewed on: 9th July 2024

Very good and priced company around.

When my previous cat was ill this company paid out very quickly with no problems, the most competitive pet insurance company for cats. Reviewed on: 9th July 2024

Still using after a year's

Easy to use website, quick insurance claim process and competitive renewal prices Reviewed on: 9th July 2024

No experience to share as yet

Thankfully, I haven't needed to make a claim on my insurance this year, but renewing was easy. Reviewed on: 9th July 2024

Great insurance team

Any claims that we have made have been processed without issue Reviewed on: 9th July 2024

Comprehensive Cover, Competitive rates, excellent Cu...

Comprehensive Cover, Competitive rates, excellent Customer Service. Our claim handled professionally with care and understanding. Reviewed on: 9th July 2024

I found them friendly Value for money, easy to set up.

I found them friendly Value for money, easy to set up. Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Petgevity 4.47 from 274 reviews
Pet Insurance
from MiPet Cover 4.78 from 739 reviews
Pet insurance
from Waggel 4.74 from 1246 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub