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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.93/5

Triodos Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

What is this award?

This award is open to any bank with a UK banking licence that provides current accounts to UK customers and exceeds the award thresholds set. This includes entrants with traditional branch networks as well as neobanks.

This company has won:

  • Best ethical financial provider 2025
See all awards Triodos Bank have won
British bank awards winner
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 14,905 product reviews

Average score of 4.93/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Triodos is loved for its genuinely ethical banking that makes you feel good about where your money goes, with a user-friendly app and friendly, helpful customer service. Many appreciate the transparency and positive impact on the planet and communities. On the downside, some find the app clunky or prone to crashes, and transfers can be slower than with other banks. A few also wish for more modern features like Post Office pay-in or better accessibility options.

Positive themes

  • Triodos' ethical banking makes people feel proud and confident about their money's impact.
  • Triodos' customer service is friendly and quick to help with any issues or questions.
  • Triodos' app and online banking are easy to use and improving steadily.

Negative themes

  • Triodos' app can be clunky or crash during account setup or use.
  • Transfers can be slow compared to other banks' near-instant payments.
  • Some find Triodos' customer service inconsistent outside office hours.
Summarised by AI
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About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 14905 company reviews • Last reviewed within 7 days

I know where the money is invested, and I know it ac...

Cash ISA • 1st February 2026

I know where the money is invested, and I know it achieves good social ends, because Triodos informs investors.

{"display":"Alison P","full_name":"Alison P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Amazing Bank

Current Account • 1st February 2026

There is nothing that I don't like about banking with Triodos. It starts with their ethics but the service and communications are also fantastic.

{"display":"Elvis C","full_name":"Elvis C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    What a pleasure to know my money has a voice

    I have been writing reviews for Triods do a few years now. I think that is a good sign, as most every year they have... I have been writing reviews for Triods do a few years now. I think that is a good sign, as most every year they have come out on top as a best ethical bank. It is especially encouraging to read the monthly bulletins which detail specific areas in which Triods has been able to invest in community. This could be enabling special needs children, encouraging farmers to be able to chose organic options and all of these areas are ways we can reach out but putting our money to work. Making a choice to move from monopolistic plans to holistic ones. Read more Read less

    {"display":"Nancy C","full_name":"Nancy C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nancy C 1st February 2026
  • 5/5

    Triodos Bank

    Triodos Bank feels more like a community then a bank all the people I've connected with share my values... it feels like I am making a feel difference.. :)

    {"display":"Jim Whitehead","full_name":"Jim Whitehead","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Ethics First

    The most ethical bank available in the UK.

    {"display":"Emily T","full_name":"Emily T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Emily T 1st February 2026
  • 5/5

    FaultlessFaultlessFaultlessFaultlessFaultless

    FaultlessFaultlessFaultlessFaultlessFaultless

    {"display":"RG","full_name":"RG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    RG 1st February 2026
  • 5/5

    The best banking experience of my whole life

    Very helpful and listen to the customer. Asked for cardless payment and both Apple pay and Google pay have been added. Clear and transparent about... Very helpful and listen to the customer. Asked for cardless payment and both Apple pay and Google pay have been added. Clear and transparent about 3 monthly charge. No stealth charges. Easy to co tact and swift action to help.App is easy to use.Security is high so often asks for pin. Always notify if thinks transaction unusual or over £500. Excellent choice. Would not change even though I could get cash incentives if I did. Read more Read less

    {"display":"Rebecca Ensoll","full_name":"Rebecca Ensoll","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Seamless. Positive. Community.

    Everything was: Seamless. Easy. Straightforward. It all felt: Reassuringly positive, hopeful and optimistic. Now I feel: Feel part of a community. Happier. And there is... Everything was: Seamless. Easy. Straightforward. It all felt: Reassuringly positive, hopeful and optimistic. Now I feel: Feel part of a community. Happier. And there is a purpose to my investments. I have an ISA and a little bit to the my investment each week. The entire process is very straightforward. Read more Read less

    {"display":"Richard Waites","full_name":"Richard Waites","avatar":{"url":"\/assets\/uploads\/avatars\/users\/458629.png"}}'s avatar
  • 5/5

    Real people, who really help.

    When I need to contact Triodos I get through quickly to a person who has relevant in-depth knowledge, giving direct help rather than referring me... When I need to contact Triodos I get through quickly to a person who has relevant in-depth knowledge, giving direct help rather than referring me to the website; it si a breat of fresh air! Read more Read less

    {"display":"B R","full_name":"B R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    B R 1st February 2026
  • 5/5

    I love the transparency regarding where exactly my m...

    I love the transparency regarding where exactly my money goes with Triodos. I have been a customer for over 30 years & previously struggled to... I love the transparency regarding where exactly my money goes with Triodos. I have been a customer for over 30 years & previously struggled to find what & where exactly, high street banks invest the customers money.The projects are very often in charities, not the large ones with C.E.O.'s earning mega bucks! Housing for people with disabilities is one that springs to mind. Ethical investments to me are a must. I do not wish to contribute to the buying of arms/fighter jets & war mongering. Green issues are prominent too. We need to nurture our planet Read more Read less

    {"display":"Susan M","full_name":"Susan M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Ethical Investments
    Susan M 1st February 2026
  • 5/5

    Efficient app, great customer service, and ethical!

    Efficient app, on the rare occasion I have needed to speak to somebody I got through quickly to a UK call centre who understood eevrything... Efficient app, on the rare occasion I have needed to speak to somebody I got through quickly to a UK call centre who understood eevrything and quickly answered my query. Not forgetting that Triodos is also one of the most ethical banks available. Read more Read less

    {"display":"Will Shepherd","full_name":"Will Shepherd","avatar":{"url":"\/assets\/uploads\/avatars\/users\/634530.png"}}'s avatar

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