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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.92/5

Triodos Bank reviews

Verified business
Last reviewed within 7 days
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 9,368 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Latest positive rating

5/5

Great customer service, excellent mobile app functio...

Great customer service, excellent mobile app functionality and strong social responsibility

{"display":"Ellis B","full_name":"Ellis B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Ellis B 29th January 2025

Latest negative rating

1/5

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is... There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Read more Read less

{"display":"Tom ","full_name":"Tom ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1052845.png"}}'s avatar
Current Account
Tom 15th August 2024
See more reviews for Triodos Bank products

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 9368 company reviews • Last reviewed within 7 days

Great customer service, excellent mobile app functio...

Current Account • 29th January 2025

Great customer service, excellent mobile app functionality and strong social responsibility

{"display":"Ellis B","full_name":"Ellis B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Putting ethics and sustainability first

Current Account • 29th January 2025

Great bank, ethical and sustainable, helping me put into practice my sustainability ambitions, whilst making it easy and straightforward.

{"display":"Chris W","full_name":"Chris W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Fantastic Customer Service

    A great current account with a good ap - but best of all is the customer service over the phone if you have a problem... A great current account with a good ap - but best of all is the customer service over the phone if you have a problem - I have never had to wait in a queue and any issues have been resolved immediately Read more Read less

    {"display":"Nikki West","full_name":"Nikki West","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nikki West 29th January 2025
  • 5/5

    It feels so good to invest my money with Triodos...

    It feels so good to invest my money through Triodos and all the projects they support. It’s the positive future of banking and for the planet and its people.

    {"display":"Edwina","full_name":"Edwina","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Edwina 28th January 2025
  • 5/5

    Peace of heart ethics

    I can always speak to a person if I need to. I love their phone app. But most of all, I love their (our) ethics.... I can always speak to a person if I need to. I love their phone app. But most of all, I love their (our) ethics. I trust this bank to do something deeply honourable with my money. Read more Read less

    {"display":"Magdalena Harding","full_name":"Magdalena Harding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Magdalena Harding 28th January 2025
  • 5/5

    An Ethical bank that delivers on sustainability

    I know my invrstment is being used to fund sustainable development which makes me happy.

    {"display":"Veronica Pollard","full_name":"Veronica Pollard","avatar":{"url":"\/assets\/uploads\/avatars\/users\/361748.png"}}'s avatar
    Cash ISA
    Veronica Pollard 27th January 2025
  • 5/5

    Wellbeing economics at its best

    Easy to use secure online current account, great customer service and very happy that my finances are being looked after by a bank that embraces... Easy to use secure online current account, great customer service and very happy that my finances are being looked after by a bank that embraces wellbeing economics, exactly what the world needs right now. Read more Read less

    {"display":"Heather Finlayson","full_name":"Heather Finlayson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/183418.png"}}'s avatar
  • 5/5

    Making a positive impact without any effort from me

    The usual features for a bank are all available as expected. The aspect which makes Triodos so much better than other banks is the focus... The usual features for a bank are all available as expected. The aspect which makes Triodos so much better than other banks is the focus on ethical banking. I know that my money is being used in positive ways and it doesn’t even require any effort from me. Read more Read less

    {"display":"Iain W","full_name":"Iain W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver Plus
    Iain W 27th January 2025
  • 5/5

    Very helpful service from real people.

    Very helpful service from real people. Excellent ethical way to save.

    {"display":"Mandy H","full_name":"Mandy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver
    Mandy H 27th January 2025
  • 5/5

    Triodos Current Account 6 years no mistakes

    Opened a/c in 2017 since then Triodos have never made a mistake & their website is easy to use. If I phone, their knowledge is... Opened a/c in 2017 since then Triodos have never made a mistake & their website is easy to use. If I phone, their knowledge is excellent, and I am treated as a person. Read more Read less

    {"display":"Val","full_name":"Val","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Val 27th January 2025
  • 5/5

    Regular updates regarding banks involvement in ethic...

    Regular updates regarding banks involvement in ethical banking enterprises. Happy my assets are used in ethical investing.

    {"display":"Gill Richards","full_name":"Gill Richards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Gill Richards 26th January 2025

    Products from Triodos Bank
    Showing products offered by Triodos Bank

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