Triodos Bank reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Triodos Bank reviews
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What is this award?
The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback. Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.
This company has won:
- Best ethical financial provider 2025
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Positioned as being a socially responsible organisation
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Provides green products to reduce environmental impact
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Award winning organisation
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Fully digital service with no in-person branches
Review summary
People rate this company as Excellent based on 17,216 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Triodos Bank shines for its genuine ethical banking, making it easy and reassuring to know your money supports positive causes. The app and online services are generally straightforward, with friendly, helpful staff who make banking feel personal. However, some find the fees a bit steep and wish transfers were quicker, while a few have had frustrating experiences with customer service and app glitches.
Positive themes
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Triodos Bank’s ethical values make banking feel like a positive force for good.
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Triodos Bank’s customer service is friendly and genuinely helpful when you need them.
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The Triodos Bank app and online services are easy to use and reliable.
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Negative themes
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Some find Triodos Bank’s fees too high compared to other banks.
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Transfers can be slow and some banking functions need improvement at Triodos Bank.
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A few customers have had frustrating experiences with Triodos Bank’s customer service.
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