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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Breath of fresh air in British banking

I was so pleasantly surprised when I started hearing and reading of the great work Triodos do in the way they conduct business. Opening an account was a seamless process and I like the online platform too. However, the most important part is the transparency and the feeling that I am contributing to something worth my while. I am glad to see Triodos expanding as it has been in the recent months and believe they deserve to be recognised for this. Reviewed on: 18th December 2019

Friendly, helpful and easy to use

I moved to Triodos as I wanted to bank company that takes their values seriously. However, it's also important that they give good service, and I'm delighted to find that Triodos does. It's usually easy to get through on the phone. The people are always friendly and helpful. They are also good on security and have rung me to check all's correct when I've paid a large sum to a new contact before they let the payment go through. I highly recommend Triodos. Reviewed on: 18th December 2019

Amazing and ethical bank!

Triodos is changing the way we bank. The service is excellent and it feels great to have a completely transparent bank helping to make the world a better place. Reviewed on: 18th December 2019

Ethical

Great banking service while giving a helping hand to others and protecting the environment. A shining example of what money can achieve when used in a socially responsible way. Reviewed on: 18th December 2019

A caring, sustainable and trustworthy bank

I've used them for years in Holland before moving back to the UK - I love that my money is put into sustainable projects, small businesses and that I am kept up-to-date on the projects, and get discounts from those Triodos supports with loans - in the end it feels like you are part of a community working towards a higher goal. Would highly recommend them - the service, products and what they do in the world is always above and beyond the norm. Reviewed on: 18th December 2019

Great service and a warm feeling inside.

I have never received such great customer service from any organisation, the phone is always answered promptly and staff are helpful and friendly. This coupled with the fantastic organisations they support, gives me a warm feeling inside. Reviewed on: 18th December 2019

Woo ethical banking!

Lovely friendly customer service, sleek design, and most importantly banking with morals and positive impact! Reviewed on: 18th December 2019

Hopefully, one day, all banks will run this way...

Triodos is one of the few banks that offer customers 2 things essential for ethical savings and investment: 1) full transparency on how their funds are invested, 2) progressive screening in of good companies actively contributing to the Sustainable Development Goals, and screening out bad companies working against the future we want (e.g fossil fuel companies). Hopefully one day all banks will offer clients these services. Triceps enables normal people to steer their money clear from supporting environmental and climate catastrophes and steer their money towards the urgent solutions we need to be investing in instead. Reviewed on: 18th December 2019

At last... a bank that serves the community

In recent years, we have all seen how banks tend to extract value from the community (investing where the wealth already is, profiteering from increases in property values, gambling on futures rather than investing in community enterprises) and how they have contributed to financial and monetary crises around the world - whilst remaining immune to sanctions through being too big to fail. Triodos has reversed that trend and shown that a bank can successfully invest for good in small-scale, local, organic, resilient, sustainable businesses - and my money makes a small contribution to doing good in that way. Hooray! Reviewed on: 17th December 2019

Great bank, great info, I love what they stand for

I have been with triodos for just over 2 years. They are helpful, always available. Reviewed on: 17th December 2019

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