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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1253% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Non judgemental support.

Non judgemental support. The regular spending forecast helped me to save money on one of my direct debits. Reviewed on: 20th March 2026

Online banking made easy, new website is well designed.

Online banking made easy, new website is well designed. I am happy to pay a small monthly charge to know my bank isn’t involved in any investments I wouldn’t support Reviewed on: 20th March 2026

Triodos is doing the right thing for the environment...

Triodos is doing the right thing for the environment & it's customers. It's ethos is what shold be the norm. Reviewed on: 20th March 2026

Good experience

Good experience so far, only issue is that when needing to select Triodos on other websites, sometimes they're not an option Reviewed on: 20th March 2026

A great bank that is ethical and very safe with grea...

A great bank that is ethical and very safe with great security Reviewed on: 20th March 2026

Reply from Triodos Bank Hi Oliver, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 20th March 2026

Any issues dealt with swiftly and effectively

Any issues dealt with swiftly and effectively Reviewed on: 20th March 2026

Reply from Triodos Bank Hi Philippa, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 20th March 2026

The bank does NOT save in fossil fuels and other eco...

The bank does NOT save in fossil fuels and other ecological disasters. It's clear where savings go, helping the environment and its supporters. Staff are helpful with queries and answers quickly. Reviewed on: 20th March 2026

Reply from Triodos Bank Hi Julie, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 20th March 2026

Ethical AND Efficient

Friendly. Communicative. Ethical. Reviewed on: 20th March 2026

Reply from Triodos Bank Hi Gail, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 20th March 2026

Triodos is the best banking choice for a better world

Triodos are 100% the best for transparency, a fairer banking experience for everyone and much-needed investment stimulus into projects and enterprises that actually revitalise and help the human and natural environments: putting good stuff into the world rather than extracting out of it. Customer service always professional and friendly and the app is convenient and easy to use. 10 out of 5. Reviewed on: 20th March 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 20th March 2026

Excellent customer service and availability

Excellent customer service and availability Reviewed on: 20th March 2026

Reply from Triodos Bank Hi Annabel, Thank you for your review and positive feedback. We’re delighted to hear that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 20th March 2026

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