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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1253% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Great bank for ethical values.

Great bank for ethical values. Uses savings to invest in businesses that don't damage the planet Reviewed on: 20th March 2026

FRiendly, accessible and efficient

The online site and the app both work very well and have acquired now features recently that I find helpful and accessible. I have never had to wait for someonme to answer the phone, and they are always without exception patient, friendly and polite - and importantly deal with whatever I want to talk or ask about. Reviewed on: 20th March 2026

An excellent app and good customer service.

An excellent app and good customer service. Love how ethical they are. Reviewed on: 20th March 2026

Great cause - ethical reasonable fees - works

Great cause - ethical reasonable fees - works Reviewed on: 20th March 2026

Good bank Happy Planet

Tridos looks after my money while looking after the planet. A win win situation Reviewed on: 20th March 2026

Reassuring that I am banking ethically

Reassuring to know that I am banking ethically and not funding war or environmental disasters Reviewed on: 20th March 2026

great service, reliable easy simple app, great ethics

The app is reliable and easy to use and navigate. It is thankfully plain and straightforward, keeping it easy to use and compatible with low-end phones. Customer service are responsive, helpful and friendly. The cherry on the cake is that I can see the direct impact of each of my accounts from within the app in terms of CO2 savings, organic meals, etc. It's a really nice feel-good touch and a good reminder of both why you're with them and to act ethically elsewhere in your life. Well done Triodos - just carry on doing what you're doing! Reviewed on: 20th March 2026

Really excellent phone support when you need it

Really excellent phone support when you need it Reviewed on: 20th March 2026

Banking Ethically is what this World needs.

I am long standing Triodos customer, I am very proud the work they do to use of my money ethically. My experience has been always very smooth, they always respond quite promptly to my queries via email or phone. Their customer service is very friendly and helpful. Reviewed on: 20th March 2026

Ethical bank that is transparent

Ethical bank that is transparent with good customer service. No ridiculous banker bonuses and they invest in community projects. What more could you want! Reviewed on: 20th March 2026

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