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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Simple, user friendly and with excellent customer se...

Simple, user friendly and with excellent customer service. Honest banking without the penalties for the vulnerable and the monthly cost is outweighed by the benefits. It‘a a shame all banks aren’t held to the high ethical standards that Triodos sets. Would highly recommend. Reviewed on: 15th April 2025

Good customer service response

I have used customer service on a couple of occasions when I was having difficulties logging on with my digipass. I found them quick & easy to contact and they suggested a solution which worked straight away. Other than that I have had no issues or problems with the current account. Reviewed on: 15th April 2025

Polite efficient human and patient

Polite efficient human and patient Reviewed on: 15th April 2025

Triodos makes ethical banking an easy option

Where choosing where we bank with can be one of the bigger influences we have on climate change Triodos makes this such an easy option. The time from calling customer support to actually speaking to humans is the fastest I've experienced of any bank or other service. Reviewed on: 15th April 2025

A bank with a difference

Easy to switch to and use, and comforting to know that the money held is used for good. Reviewed on: 15th April 2025

Friendly, reliable, ethical

Always very helpful, friendly staff, feel like they genuinely care. Feels good to know money is being used ethically and that I can rely on that. Reviewed on: 15th April 2025

Triodos are easy to deal with, and have brilliant et...

Triodos are easy to deal with, and have brilliant ethics and standards which holds them above other ‘high street’ banks. Being a BCorp means a lot. Knowing that everything they do is tracked and known to be fair and ethical… that people are paid fairly and that the core values are a deep part of their DNA Reviewed on: 15th April 2025

Proper ethical banking.

Proper ethical banking. No funding of genocide, war or any other horrible thing that other banks love to put their money behind. Reviewed on: 15th April 2025

Great user experience and customer service.

Great user experience and customer service. The app isn't quite as swish as competitors', but it does everything I need it to. Reviewed on: 15th April 2025

Great bank. Great Ethics

Great bank. Great ethics. lovely customer service. Proud to be a member. One a saddening few with a good environmental stance. Been a member for years and will be for many more. Very proud to be a customer. Reviewed on: 15th April 2025

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